Desmond Long
Apopka, FL ***** 689-***-**** ******************@*****.***
Skills and Abilities
Organized and effective communicator with strong teamwork and customer service skills. Experienced in cash handling, data entry, administrative support and operational tasks including package handling, barback duties, and hospitality services. Experience
Package Handler
FedEx: October 2023 – January 2025
• Safely and efficiently sorted, stacked, and loaded packages onto pallets for timely distribution.
• Directed packages through warehouse towers to ensure accurate routing to designated van lines.
• Adhered to all safety protocols and promptly reported operational issues to management.
• Loaded and unloaded packages from trucks, ensuring proper handling and secure packaging.
• Operated warehouse equipment, including pallet jacks, dollies, hand trucks, and conveyor systems.
• Managed physical demands of the role, including lifting up to 100 lbs, standing, walking, bending, and other repetitive motions.
• Recognized as Employee of the Month (August 2024) for exceptional performance and reliability. Server/Host/Takeout Specialist
DC Vegan: May 2022 - August 2022
● Greeted customers and handled seating, inquiries, table reservations, and prep work.
● Memorized specials and events to give customers a personalized experience.
● Processed payments and cash management.
● Performed proper and safe food handling to USDA guidelines prescribed best practices.
● Maintained an environment of convenience, fun, and uniqueness to help promote DC Vegan and maintain customer retention. Barback
JR’s Bar: January 2022 - March 2022
• Performed bar stocking, cleaning, supplying, and preparation to industry standards.
• Helped maintain a flow of customers for a 250-person capacity bar.
• Maintained and promoted a positive atmosphere and excelled at customer relations and retention.
• Maintained an outdoor seating area to attract customers and compete with other local brands.
• Participated in In-House Marketing and Performance Positions, further promoting the JR’s Bar Brand. Barback
Green Lantern: October 2021 - January 2022
• Performed bar stocking, cleaning, supplying, and floor preparations to industry standards.
• Helped maintain a flow of customers for a 350-person capacity bar.
• Maintained and promoted a positive atmosphere and excelled at customer relations and retention.
• Participated in In-House Marketing and Performance Positions, promoting the Green Lantern Brand. Human Resources Intern
International Union of Bricklayers and Allied Craftworker: December 2017 - January 2019
• Administrative Assistant to the Assistant Director of International Health Fund.
• Processed essential documents into company records and assisted in filing.
• Researched hours for reciprocal health fund contributions in the revenue accounting system.
• Handled confidential HR and personnel files.
• Assisted in processing open enrollment forms.
• Entered open enrollment elections in Basys benefits database and ensured forms were completed. Education
UDC, Liberal Studies and Arts
References
Thomas DeBarge, Fern Park Developmental Center
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