Restaurant General Manager with 10 Years of Leadership Experience
Resume:
Michael Nicolas
Restaurant General Manager@Mcdonalds
Ottawa, ON K2B5W6
**************@*****.***
I have 10 years of management and leadership experience. I worked as a manager at Tim Hortons for 3 years and served as a general manager at McDonald's for 7 years. Throughout my career, I have taken on various responsibilities, including food safety, general safety, hiring and firing staff, managing payroll and scheduling, overseeing inventory, controlling labor costs, and ensuring cleanliness and maintenance. Willing to relocate: Anywhere
Work Experience
Restaurant General Manager
McDonald's-Ottawa, ON
April 2017 to Present
I am currently working at McDonald’s As a Restaurant salaried Manager . My main task to make sure to meet the procedure and standard of operation, food safety standard, accuracy, quality and cleanliness, opening and-closing cashing depositing, scheduling possitioning, hiring, labor cost, promotional, training, coaching, recognition and Speed of service and to make sure all the equipment are good condition and also the quality of the product, availability of the product and brower ordering, and leads by example to ensure that all daily operations are being executed to Hospitality’s high service standards, while offering a genuine and thoughtful guest experience
Manager Assistant/Restaurant Manager
Tim hortons inc.-Ottawa, ON
September 2012 to Present
Tim Hortons carling Ave. Branch. As a assistant manager for almost 3years and restaurant manager almost a year. My main task to make sure to meet the procedure and standard of operation, food safety standard and cleaning,opening andclosing cashing depositing, scheduling possitioning, hiring, labor cost, promotional, and all. accountable for production of Always Fresh standards and waste levels, Speed of service, customer service and to make sure at the equipment are good condition I'm very handy. and also the quality of the product and availability of the product. I also doing TDL orders, My main task Planning, organize, direct, control and evaluate the operations of a restaurant Control food and labour costs
Ensure compliance to the Franchise Standards of operation, policies and procedures Prepare staff work schedules and monitor staff performance Control inventory, monitor Food cost and Waste Product Resolve customer complaints and ensure health and safety regulations are followed Place order based on estimated sales
I am Responsible for marketing strategy speed of service. I will Ensure high standard of hygiene and safety procedures I am active in the community, participate in local, family-oriented events and donation. Education
Health Science (Personal Support Worker)
Algonquin Career Academy
September 2024 to September 2025
Graduate With Honor
Personal Support Work (College certificate)
Algonquin Career Academy-Ottawa, ON
January 2024 to August 2025
NURSING (BACHELOR OF SCIENCE)
OUR LADY OF FATIMA UNIVERSITY-Valenzuela city Philippines 1999 to 2004
Bachelor's Degree
BAESA HIGH SCHOOL
1990 to 1994
Skills
• Kitchen Management Experience
• Catering
• Leadership (10+ years)
• Microsoft Word
• Restaurant Management (8 years)
• Food Preparation
• Scheduling (8 years)
• Recruiting
• Food service
• Cooking
• Inventory Management (6 years)
• Inventory (6 years)
• Labor Cost Analysis
• Purchasing
• Driving full G licence, computer literate
• Banquet Experience
• Profit & Loss
• Retail Sales
• training (5 years)
• Management
• Caregiving
• Restaurant Experience (10+ years)
• Personal support worker (Less than 1 year)
• Payroll
• Senior Care (Less than 1 year)
• Home Care (Less than 1 year)
• Bartending
• Hospitality
• Word
• Supervising Experience
• Nursing (3 years)
• Employee Orientation
• Operations
• Cash handling
• POS
• Merchandising
• Meal Preparation
• Food Safety (5 years)
• CPR (4 years)
• Cleaning Experience
• Office Management
Certifications and Licenses
Echocardiopher/ sonographer Philippines
September 2010 to Present
Hardworking echocardiographer in all aspect of scanning the hearts to see the abnormality and anomaly of the hearts. Stress echo, TEE and also organize the files and recording. Caregiving Certificate
June 2010 to Present
@Provide care and support to people with special needs.
@provide care and support to elderly
@provide care and healthy and safe environment
@clean living room, dining room, bedrooms, toilet and bathroom
@wash and iron clothes, lines fabric
@cooking/prepare hot and cold males and medication Food Handler Certification
TABC Certified
Groups
Member
March 2012 to Present
Philippine Society of Echocardiography
Publications
Salaried Manager
Additional Information
Hardworking Assistant Manager/ Manager Professional versed in all aspect of running a successful coffeeshop store,including opening and closing procedures, banking,merchandising, inventory, order and recieving, Effectively motivate employees to performance excellent service, team enviroment focused on group success.
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