Multitalented Professional with Strong People Skills

JAWON STORY

Sacramento, CA ***** • 916-***-**** • **********@*****.***

PROFESSIONAL SUMMARY

Multiskilled professional with experience in medical billing and coding, CNA patient care, retail operations, construction, and painting. Strong ability to adapt, learn quickly, and perform accurately in fast-paced environments. Brings hands-on expertise from healthcare, customer service, physical labor, and technical administrative work. CORE SKILLS

ICD-10 • CPT • HCPCS • Claim Cycle • CMS-1500 • Insurance Verification • Revenue Cycle • Medicare/Medicaid/Tricare • HIPAA • EHR • Customer Service • Retail Sales • Inventory Management • Construction

• Painting • Carpentry • Hand Tools • Power Tools • Scheduling • Data Entry (53 WPM, 16,000 KPH) • Microsoft Office • Google Workspace

PROFESSIONAL EXPERIENCE

Medical Billing & Coding Specialist – Training & Practicum Cal Regional — Fairfield, CA (2024)

• Performed ICD-10, CPT, and HCPCS coding for compliant claim creation.

• Conducted internal billing audits reducing coding errors.

• Processed electronic claims (CMS-1500, 837P) and reviewed ERAs/EOBs.

• Completed insurance verification, preauthorizations, and documentation. Certified Nursing Assistant (CNA)

Eskaton Land Park — Sacramento, CA (2019–2020)

• Assisted patients with ADLs such as hygiene, mobility, and feeding.

• Monitored vital signs and reported medical changes.

• Maintained safe, clean, and supportive patient environments. Retail Sales Associate

Local Skate Shop — Sacramento, CA (3 Years)

• Advised customers on skate gear, sizing, hardware, and safety equipment.

• Assembled custom boards, trucks, wheels, and bearings with precision.

• Managed the sales floor, inventory, restocks, and POS transactions.

• Built strong customer relationships within the skate community. Construction & Painting Worker

Independent / Family-Based Work — Ongoing, Lifetime Experience

• Performed residential construction tasks including drywall, flooring, framing, and minor electrical support.

• Applied professional-level interior and exterior painting techniques.

• Used hand tools and power tools for repairs, installations, and remodel prep.

• Assisted in jobsite cleanup, material handling, and basic project planning.

• Developed strong work ethic, physical stamina, and problem-solving abilities. EDUCATION & CERTIFICATIONS

Medical Billing & Coding Certificate — Cal Regional (GPA 4.0, 2024) Certified Nursing Assistant — Job Corps (2017)

Medical Billing & Coding Coursework — Tonia Phipps (2024) REFERENCES

Available upon request.

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