Remote IT Project Manager with Enterprise Delivery Expertise

Othniel Eluma

******@*****.*** 678-***-**** Atlanta, GA 30326

Professional Summary:

Experienced IT Project Manager with 5+ years delivering enterprise initiatives in financial services and IT infrastructure, driving projects on time and within budget while managing vendors, Salesforce integrations, and enterprise data ecosystems. Education:

Georgia Gwinnett College — B.S., Management Information Systems Experience:

Computershare — IT Infrastructure Project Manager

July 2023 – Present

- Plan, execute, and close infrastructure and integration projects, managing scope, timeline, budget, and resources while ensuring alignment with business objectives and SLAs; use MS Project and JIRA for schedule and issue tracking.

- Coordinate with external vendors and third-party partners to manage deliverables, vendor performance, and contract compliance, and act as primary liaison between technical teams and business stakeholders for enterprise data and Salesforce integration initiatives. BestBuy — IT Project Manager

Jan 2021 – June 2023

- Led cross-functional teams using Agile and Waterfall methodologies to deliver IT projects; developed comprehensive project plans and tracked progress with JIRA, mitigating risks and reporting status to stakeholders and senior management.

- Managed vendor relationships and client requirements, translating business needs into technical scope for CRM and data-focused projects and maintaining budget oversight through financial analysis.

American Airlines — Engineering Agile Project Manager Jan 2019 – Dec 2020

- Partnered with engineering and design teams to define requirements, develop roadmaps/milestones, and communicate status to stakeholders; applied Agile practices

(Scrum/Kanban) to ensure timely delivery and quality assurance.

- Reviewed vendor deliverables and component specifications for compliance with design/performance requirements, coordinating vendor integration and ensuring documentation and change management processes.

Additional Relevant Experience (summary):

- Early roles focused on IT coordination, process documentation, and stakeholder communication supporting enterprise programs and vendor integrations; applied change management and resource allocation across multiple projects. Certifications:

Google Project Management: Professional Certificate, Certified Scrum Master (CSM), Google Cybersecurity Professional Certificate, Google IT Support: Professional Certificate Skills:

Project Management Agile Waterfall JIRA MS Project Vendor Management Salesforce CRM Enterprise Data Ecosystems Snowflake Salesforce Data 360 Distribution Platforms

(SalesPage/Broadridge-like) Stakeholder Communication Risk Mitigation Budget Management

Resource Allocation Contract Compliance Scrum Kanban

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