Bilingual Tech Sales & Apple Expert

Omar Rabah Nassr

Miami, Florida

Phone: 786-***-****

Email: ***********@*******.***

Professional Summary

Bilingual Support & Sales Specialist with strong experience in technology sales, customer service, and troubleshooting. Skilled in assisting customers, identifying needs, and delivering effective solutions. Long-time Apple ecosystem user (since 2012) with deep familiarity with iPhone, iPad, Mac, Apple Watch, and iCloud. Fully available to work and passionate about helping people get the most from their devices.

Skills

• Customer Support & Sales

• Apple Ecosystem Expertise (iOS, macOS, iCloud, devices & accessories)

• Technical Troubleshooting

• Client Relationship Building

• Electronic Device Knowledge

• Problem Resolution

• Inventory & Product Management

Languages

• Spanish — Native

• Arabic — Native

• English — Intermediate

Professional Experience

Valyphone LLC – United States

Smart Device Purchasing & Distribution

2024 – 2025

• Managed purchasing of smart devices and accessories for distribution.

• Evaluated market demand and selected high-quality products for resale.

• Coordinated logistics and vendor communication to ensure timely deliveries. Valyphone – Venezuela / USA

Manager – Sales & Technology Advisor

2023 – 2025

• Managed sales of smartphones and electronic devices.

• Advised customers on device features, performance, and best purchase options.

• Assisted clients with setup, configuration, and basic troubleshooting.

• Supervised store operations and ensured strong customer satisfaction. Peñalver Sales – Venezuela

Sales Advisor / Customer Problem Resolution

2015 – 2022

• Provided customer support and resolved product-related issues.

• Supported sales operations and guided clients through purchase decisions.

• Built strong customer relationships through effective communication. Education

Bachelor’s Degree in Business Administration — 2015 (Venezuela) Additional Information

• Apple user since 2012; strong understanding of the full ecosystem.

• Excellent communication and public interaction skills.

• Full availability for work.

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