Cybersecurity-Driven IT Leader with Cloud Expertise
Resume:
Khalil Hakeem
*********@*****.***
Professional Summary
Proven IT leader with a track record of transforming infrastructure, blending hands-on technical expertise with executive-level collaboration, and now transitioning into more dedicated cybersecurity roles.
Performed reviews of domain trust policy offenders
Participated in Linux administration on proprietary equipment
Oversaw modernization projects: rebuilt servers, migrated users to SharePoint Online, and improved security hygiene
Acted as de facto IT Manager for a multi-site lab
Partnered with executives/trained successors ensuring continuity of operations and adoption of new tech
Assisted in building the entire IT infrastructure at an offsite campus
Reviewed reports in MS 365 Defender and Sophos Admin Center, then resolve incident
Daily exposure to Defender, Sophos, Intune, Entra ID, AWS EC2, and PowerShell automation
Technical Skills
Cloud Platforms: AWS (EC2 session management, storage, troubleshooting), Microsoft 365, SharePoint Online
Identity & Security: Entra ID (Azure AD), Intune, MS Defender, Sophos, Zscaler, PowerShell scripting for security/automation
Systems & Infrastructure: Windows Server 2016–2022, macOS administration, VMware, Citrix, Cisco CUCM/VOIP
Collaboration & Productivity: O365 Admin Center, Teams, Slack, Pax8 (licensing management)
Networking: DNS, DHCP, TCP/IP, VPNs (Cisco, GlobalProtect), Firewalls
Education
The Savannah College of Art & Design
Savannah, GA
Certifications
SC-900 - Microsoft Certified: Security, Compliance, and Identity Fundamentals
MS-500 – course completed and studying for exam
ACSP – Apple Certified: Support Professional
HDI Certified: Knowledge Centered Support Professional
Navy IT certs - all Classified/ Unclassified
HP and Dell hardware/ printer certified
Security Clearance:
Inactive Secret
Experience
Sourcepass - Babcock Laboratories, Riverside, CA.
Staff Augmentation Technician - Acting IT Manager 2023 - 2025
Served as the de facto IT leader for Babcock Laboratories
Partnered with the President and C-suite to define technology roadmaps and refresh cycles
Led full server infrastructure overhaul: repaired failing servers, coordinated vendor contracts, recovered data with Sourcepass’s server team, and migrated the organization to SharePoint Online
Expanded security exposure: reviewed and remediated incidents in MS 365 Defender and Sophos, supported incident response workflows
Trained a successor to take over on-site duties before transitioning to Remote Support
HCL - Under Armour, Rialto, CA.
IT Manager 2022 - 2023
Managed a cross-functional IT team of 5 on-site and collaborated with global teams in the US and India
Directed a complete wireless network (WAP) upgrade, including vendor selection, safety oversight, and execution of 113 device installs
Conducted performance reviews, hiring, and training, ensuring high team performance and professional growth
Partnered with senior leadership to modernize IT spaces, refresh aging equipment, and enhance workplace security
Econolite, Anaheim, CA.
IT Support Lead 2019 - 2022
Team lead for corporate HQ, supporting 400+ users including C-suite across three countries
Cisco CUCM project lead, creating and managing VOIP extensions and Jabber profiles
Acted as primary MS 365 Admin; managed Azure AD accounts, policies, and permissions
Sole Sophos Admin, resolving endpoint incidents and remediating threats
Leveraged Defender for security event monitoring and remediation
Authored KB articles, trained new IT staff, and led ERP support sessions during major training rollouts
Glidewell Dental Laboratories, Irvine, CA.
Sr. Systems Analyst – Team Lead (Network & Desktop Support) 2018 – 2019
Led one of three desktop teams supporting 500+ users across Windows, Linux, and iOS devices.
Configured and maintained Active Directory groups, permissions, and policies to support cross-department operations
Administered and provisioned Cisco VOIP phones; patched network panels, tested data lines, and documented network infrastructure
Chapman University, Orange, CA.
Client Services Technician Systems Administrator Level III Server Tech 2011 – 2018
Desktop Support (Orange campus): Delivered end-user support for 300+ users across Windows, Linux, and macOS; packaged apps with Ivanti, configured VOIP phones, and supported campus-wide printing infrastructure
“Everything Man” (Irvine campus): Served as sole IT resource for the Rinker School of Pharmacy, administering lab/classroom systems, supporting proprietary hardware/software, and managing full-site IT operations
Server Team (final year): Transitioned into higher-level infrastructure work, assisting with server builds, patching, and Active Directory management alongside Chapman’s central Server Team
Created Chapman’s first “official” Knowledge Base and was promoted to KCS Manager, improving documentation and accelerating ticket resolution
Supported endpoint and network security by working with the McAfee ePO server to detect and remediate threats
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