Remote-side Hustle: Typist and Programmer Analyst (97 wpm)
Resume:
SAMEER PHATAK
PROFESSIONAL
SUMMARY
Focused Programmer Analyst with exceptional problem solving and troubleshooting skills. Resourceful to thrive in challenging, fast-paced environments. Effective at supporting team needs with high-quality code, subject matter expertise and collaboration skills. Skilled programmer and complex problem-solver experienced in data analytics and report writing. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
ACCOMPLISHMENTS Awarded 'Best Trainee' for effectively completing product and voice training and
guiding fellow team members to clear their
voice and accent evaluations.
SKILLS ● DotnetNuke
● Windows application
development
● SQL Server, Oracle
● Agile software
development
● Programming Languages:
C#, .Net, VB .Net, Python,
People code, JavaScript,
HTML5, CSS3
● Requirements Gathering
● Code Writing
● Effective Communication
● Application design
● Software Debugging
● Product Development
● Programming Languages:
C#, .Net, Python,
PeopleCode
● Agile development
frameworks
● Requirements Gathering
● Object-Oriented
Programming
● Agile Methodology
WORK HISTORY PROGRAMMER ANALYST 04/2018 to Current San Joaquin Delta Community College
● Authored code fixes and enhancements for inclusion in future code releases and patches.
● Provided ongoing support for users experiencing issues or requiring assistance with application functionality.
● Contributed to successful project completion with effective time management and prioritization skills, meeting tight deadlines consistently. Modesto, CA 95355 209-***-****
● Tested and deployed scalable and highly available software products.
● Collaborated closely with cross-functional teams to deliver high-quality products on time and within budget.
LEAD PROGRAMMER GRADE I 08/2013 to 04/2017
Infinite Computing Systems Inc
● Spearheaded efforts to modernize legacy systems by introducing cutting-edge technologies and refactoring outdated code base for improved performance.
● Improved software efficiency by implementing innovative coding techniques and optimizing algorithms.
● Streamlined development processes by adopting agile methodologies, enhancing team collaboration, and improving project outcomes.
● Enhanced user experience through development of intuitive user interfaces and seamless navigation.
● Collaborated closely with cross-functional teams to deliver high-quality products on time and within budget.
● Mentored junior programmers to enhance their skills, resulting in increased productivity and better overall team performance.
● Collaborated with team to determine application requirement specifications.
● Managed diverse team of programmers, fostering collaborative environment that prioritized knowledge sharing and continuous improvement in skillsets.
● Managed and coached approximately 20 interns and junior programmers
● Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
● Collaborated with other developers to refine software design and implementation.
● Created databases, data entry systems, web forms, and other applications for diverse uses. SR. SOFTWARE ENGINEER 02/2011 to 08/2013
3Di Systems (I) Pvt. Ltd
● Developed scalable applications using agile methodologies for timely project delivery.
● Optimized code performance for improved user experience and system efficiency.
● Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
● Maintained comprehensive documentation of development work, facilitating knowledge sharing among team members.
● Enhanced software functionality by identifying and resolving complex technical issues.
● Provided technical support using knowledge of complex technology to solve problems and support new projects.
● Delivered exceptional client support by promptly addressing concerns and implementing requested changes or enhancements to software solutions.
● Practiced and encouraged respectful and transparent communication in interactions.
● Maintained existing software systems by identifying and correcting software defects. DOT NET PROGRAMMER 05/2008 to 02/2011
Pragati Software Pvt. Ltd.
● Wrote and maintained technical documentation for software applications.
● Developed in-house applications designed for company needs.
● Maintained detailed documentation on all projects, facilitating knowledge transfer and reducing future troubleshooting efforts.
● Enhanced software quality by implementing Agile methodologies and participating in daily stand-up meetings.
● Collaborated with team to determine application requirement specifications.
● Provided technical support using knowledge of complex technology to solve problems and support new projects.
● Strengthened stakeholder relationships through consistent communication on project status updates, challenges faced, and potential solutions considered.
● Improved code maintainability by adhering to coding standards and performing regular refactoring exercises.
● Translated customer requirements into written use cases.
● Estimated work hours and tracked progress using Scrum methodology. SOFTWARE ENGINEER 09/2006 to 05/2008
Melstar Information Technologies
● Analyzed proposed technical solutions based on customer requirements.
● Utilized version control systems effectively, ensuring smooth collaboration between team members on shared codebases.
● Participated in daily stand-up meetings, effectively communicating progress updates to team members and management.
● Enhanced software functionality by identifying and resolving various coding issues.
● Improved code maintainability by adhering to established coding standards and best practices.
● Wrote clear, clean code for various projects.
● Worked with developers to identify and remove software bugs. TECHNICAL SUPPORT EXECUTIVE 10/2002 to 08/2006
Wipro Spectra Mind, SITEL India, Accenture BPO Services
• Consistently managed high-stress situations with professionalism, effectively resolving disputes and conflicts while maintaining composure under pressure.
• Provided courteous and professional handling of customer inquiries and suggestions, actively listening to concerns and swiftly escalating major issues to supervisors for resolution.
• Demonstrated empathy in resolving customer complaints, fostering increased loyalty and repeat business.
• Maintained minimal wait times for customer calls and promptly addressed issues, offering step- by-step solutions to restore service and functionality.
• Enhanced customer satisfaction by delivering timely and accurate technical support for various software and hardware issues.
• Diligently documented customer interactions in detail within the case management system, ensuring comprehensive records for future reference.
• Collaborated with supervisors to escalate and address customer inquiries or technical issues, while consistently exceeding performance metrics and earning recognition as a top performer within the team.
PROGRAMMER & SYSTEM IMPLEMENTER 05/2001 to 09/2002 Shawman Software Enterprises
● Developed efficient software solutions by analyzing user requirements and implementing appropriate coding techniques.
● Demonstrated commitment to continuous improvement by regularly refining personal coding habits based on peer reviews and industry guidelines.
● Tested and deployed scalable and highly available software products.
● Analyzed source code to identify functionality issues.
● Worked with design teams and Senior Software Engineers to build customized software products for consumers.
● Prioritized tasks and completed in order of importance. EDUCATION Pune, MH, India
Post Graduate Diploma in Information Technology (PGDIT), Information Technology University of Mumbai, Mumbai, MH, India
Bachelor of Science, Mathematics And Computer Science, 05/1997 NIIT, Mumbai, India
GNIIT
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