PALACE JONES
Production Worker
Minneapolis, Minnesota, United States
**********@*****.***
WORK EXPERIENCE
January 2020-March 2025
Production Worker
Andersen Corporation
Bayport, Minnesota, United States
I worked for a major manufacturer of windows and doors as a production worker. I assisted in the manufacturing of various windows. I accounted for various materials to assemble and put through a computerized assembly line at a high speed and safe manner. I took materials out of machines and put on designated carts to go to another line for finishing. I counted inventory, operated computers, quality control, assembled material.
January 2016-April 2019
Production Worker
Sanmar Distribution Center
Minneapolis, Minnesota, United States
Production worker for a major distribution center. Accounted for the receiving and moving of materials within the distribution center. Verified all inventory quantities and assisted in inventory level maintenance. Visually inspected all products to ensure quality deviations were taken care of. Responded positively with sense of urgency while meeting quality standards. Performed all product activities of all distribution center sporting goods. Performed all duties as shipping and receiving clerk and supervisor. Maintained proper hygiene and followed all company safety practices as established. Worked in a safe, clean, and responsible manner. December 2009-February 2015
Production Worker
Coborns Bakery
Saint Cloud, Minnesota, United States
Worked as a production worker for a local bakery. Performed various duties packing, picking, machine operations, palletizing and quality assurance duties. Mixed and processed ingredients according to company guidelines and procedures. Observed operation of mixing ingredients and production and notified supervisor of any malfunctions. Examined all products for completeness and compliance of company guidelines and procedures. Counted all finished products for completeness and to determine completion of production order. Ensure that all products were examined for compliance of company rules and regulations. Ensured that all shipping packages and boxes were cleaned inside and outside prior to packaging goods. Maintained that all products and waste were removed from machines before, during and after use. Ensure that the work environment was safe clean and manageable to work in.
April 2006-February 2009
Production Worker
Huisken Meats Company
Sauk Rapids, Minnesota, United States
Performed duties as a production worker for a major meat packing company. Performed various production control activities including packing ingredients into shipping packages and boxes. Measured amount of ingredients for packages and boxes to ensure conformance to specifications. Performed all product-handling activities of materials to include counting, packing, sealing, labelling, and palletizing of material goods. Operated all machinery to ensure packaging of goods were done to perfection. Maintained quality control to ensure that all merchandise was properly suited for shipping to customers and clients. Operated and monitored high speed continuous production line work ensuring that production was being completed on time and on schedule. Maintained proper hygiene and followed all company safety practices as established. Worked in a safe, clean, and responsible manner.
April 2003-November 2005
Call Center Representative
H&R Block
Bloomington, Minnesota, United States
Outbound call center representative for a major tax return organization. Initiated calls to current and/or potential clients by following company standard scripts and procedures. Promoted and sold company products and sells to potential customers and clients. Responded to customer issues and inquiries via email and telephone communications. Contacted existing customers to address questions or to follow up on current marketing campaigns. Provide a high level of service to callers to ensure they understood products and services, and to encourage referrals. Accounted for the delivery of outstanding Customer Service through strong commitment to customer needs with a demonstrated commitment to adhering to service levels, first call resolution and overall customer satisfaction. Launched out bond from a computerized list of previous customers and clients to communicate the tax laws and scheduled appointments for customers and clients to come in and have their tax preparations performed. Documented and recorded customer and client orders and feedback due to company compliance.
January 1999-May 2002
Production Worker
Justincase Warehouse
Minneapolis, Minnesota, United States
Production worker for a local warehouse distribution center. Responsible for receiving and moving goods throughout the warehouse. Verified all inventory quantity and assisted in inventory level maintenance. Operated and maintained the assembly line, ensuring that all goods were inspected during machine operation and filing of machines. Ensure all materials and goods were packaged for proper shipment to customers and clients. Sorted all materials and products to ensure only the best products were being distributed. Measured amount of ingredients for packages and boxes to ensure conformance to specifications. Performed all producthandling activities of materials to include counting, packing, sealing, labelling, and palletizing of material goods. Ensured that all shipping packages and boxes were cleaned inside and outside prior to packaging goods. Maintained that all products and waste were removed from machines before, during and after use. Ensure that the work environment was safe clean and manageable to work in. EDUCATION
-Current
High School Diploma
Kennedy King College
Chicago, Illinois, United States
High School Diploma
Kennedy King College - Chicago, IL
SKILLS
Assembly Line Quality Control Manufacturing Microsoft Windows Operating System Quality Metrics Shipping/Receiving Pallet Jack Bakery Quality Assurance Warehousing Distribution Warehousing Call Centers Corporate Compliance Customer Satisfaction Customer Support/Service Marketing Campaign Tax Regulations Tax Returns Cloud Computing Logistics Microsoft Word Communication Skills Order Picking/Packing Sales Time Management Inventory Levels Distribution Services Safety/Work Safety Inventory Management Material Moving Regulations Machining Operations Operations Processes Production Control Quality Management Outbound Call Centers Calendar Management Scripting (Scripting Languages) Resolve Customer Issues HONORS & AWARDS
services, and to encourage referrals. Accounted for the delivery of outstanding Customer Service through Expansive experience in supervisory, customer service, sales, operation production, warehouse operations distribution center operations, quality control and shipping and receiving of goods. Excellent time management customer service as well as oral and written communication skills LANGUAGES
English - Intermediate
WORK AUTHORIZATION
I am authorized to work in the following countries:
• United States