Reliable Patient-Caycare Support Professional

Ginger Young

Ready and Reliable

Seffner, FL ****4 +1-813-***-**** ************@*****.***

Professional Summary

I will be an asset to any company who employees me. I bring with me the knowledge to handle patients in a caring yet efficient manner. I'm able to handle a fast paced work environment not forgetting that the patient is the life of the company as well as its success. I posses strong organizational and detailed oriented skills with well regard for interpersonal, written and verbal communication skills. Effectively handle multiple tasks simultaneously. Demonstrate ability to acquire and apply knowledge rapidly. I can also work independently with minimal supervision and contribute with a team. I also have clinical skills, lab procedures, administrative duties and health insurance processing as well as medical terminology, anatomy and physiology. Willing to relocate: Anywhere

Work Experience

Tech Support Representative

One Touch Direct Tampa, FL

December 2024 to Present

I assist customers with technical issues with their mobile devices or internet device as far as activation, troubleshooting, warranty exchange, new service, ECT.

Shopper/Delivery Driver

Instacart Shoppers Tampa, FL

February 2019 to December 2024

Deliver grocery items to customers thru a app.

Also do full service shopping for customers and delivery. This is a independent contractor position.

Eligibility Specialist

IMAGENET Tampa, FL

November 2021 to December 2023

• Reviews insurance information for new and established patients, according to protocol and contacts physician team to verify benefits when patient presents with new insurance.

• General administrative duties also

Patient Registration Representative

Zentech Consulting Tampa, FL

January 2021 to May 2022

Register patients to receive vaccinations in the state of Florida answering questions they may have and assisting in other departments as needed as well as traveling to other sites to help as needed in conjunction with COVID- PRN employee at present 2022 Driver

Florida Delivery Solutions Tampa, FL

July 2020 to February 2021

Ensure delivery route is completed daily and safely in a timely manner Financial Care Rep

T-Mobile USA

2004 to 2010

Assist callers with bill explanations, processing payments and issuing credits too accounts where needed Administrative Tech/ Medical Assistant

Humana Military Healthcare Services

2002 to 2004

Assist radiologist with patient preparation, customer service, verify insurance, confirm and book patient procedures, release of information, film and medical records and general clerical.

Medical Assistant

All Women's Health Care Center

February 2000 to October 2002

Assist physicians with procedures, lab work, medication tracking, postoperative care and patient scheduling and general clerical. Reinsurance Clerk

Robey Barber Insurance

1993 to 1998

Claims tracking and negotiating, check disbursement, verify received claims, release of information, customer service, assist with monthly account audits and general clerical.

Education

Medical Assistant (Certificate)

Ultrasound Diagnostic School

August 1998 to May 1999

Some college

Skills

Excel Computer Skills Phlebotomy Ethernet Video conferencing software Order fulfillment Experience with children Zendesk Microsoft Access Accounting Data collection Hospitality Wireless sales Call center agent experience Written communication Personal assistant experience Supply chain management in nursing Office experience Cash register Experience administering injections Acute care Office management Women's health and reproductive patient care

Centers for Medicare and Medicaid Services (CMS) Conflict management Health and safety committees Patience eClinicalWorks Phone Etiquette Grammar Experience Route driving Staff development Venipuncture Childcare Research Integrity Cardiology Adaptability Workday Quality Assurance Quality control Search engines Customer service Epic 10 key typing Insurance Verification Administrative experience Quality assurance Cash handling Vital Signs Medical records Attention to detail Cleaning Typing Physiology Knowledge Laboratory Experience Outpatient Medical Coding Enrollment management Microsoft Teams Primary care Negotiation Patient care Computer skills Photography Leadership Multi-line phone systems Anatomy knowledge Technical support Human resources JCAHO EMR Systems Schedule management Patient interaction Implementing nursing quality improvement initiatives - Nursing quality improvement initiatives implemented (5-15 initiatives) Healthcare support Data entry Managing patient records Google Suite ICD-9 VPN Care plans Customer support experience within healthcare industry Office Management Excel formulas Client interaction via phone calls Remote access software Outbound calling Clerical experience HIPAA Computer networking Phone triage Mobile applications Record keeping Training & development Data management Nursing team lead experience Clerical Experience Medical Terminology Relationship management Documentation review Clinical laboratory experience Medical Scheduling Experience Administering Injections Filing Infectious disease care Microsoft Powerpoint Google Docs NCQA standards Nursing team management - Nursing team management (1-10 members) Writing skills Telecommunication Medical receptionist Medical Records Oracle ICD-10 Patient charting Laboratory experience Interviewing Managed Patient Care Technicians (PCTs) Math Physical examinations Caregiving Productivity software Customer issue escalation Medical terminology Order entry Trauma medicine Teamwork Triage Administrative Support HIPAA compliance management Care coordination meetings Ethics committees Geriatrics Mac OS CRM software Order management system Adobe Acrobat Ob/Gyn Internal medicine Certifications and Licenses

CPR Certification

November 2026

BLS Certification

November 2026

AED Certification

November 2026

Epic Certification

driver's license

Certified Medical Assistant

Additional Information

Authorized to work in the US for any employer

Contact this candidate