System Administrator with 8+ Years of Enterprise Experience

System Administrator with *+ years of experience managing enterprise servers, cloud

environments, and large-scale backup systems. Specialized in Windows Server administration, virtualization, AWS infrastructure, and incident resolution. Known for strengthening system reliability, eliminating recurring failures, and maintaining secure, stable, and scalable IT environments. Adept at handling high-impact technical issues, optimizing performance, and supporting business-critical applications with consistent operational uptime. SHIJIL KARIKKAN

Dubai, UAE +971-********* ****************@*****.*** LinkedIn SYSTEM ADMINISTRATOR

System Administrator

IBM India Pvt Ltd (via Collabera Technologies) – Bangalore, India Jun 2016 – Aug 2018 Managed enterprise-level backup operations using IBM Tivoli (TSM), including DB, storage pool, and log maintenance.

Investigated missed/failed backups and executed critical recovery actions for high-priority servers.

Installed and configured backup clients on Windows and AIX systems. Handled storage pool migration, expiration cycles, reclamation, and backup schedule administration.

Managed TDP Oracle, TDP SQL, VTL operations, and full restore procedures. PROFESSIONAL EXPERIENCE

SUMMARY

Information Technology Engineer

SOS Computer Technology LLC – Abu Dhabi, UAE May 2019 – Oct 2024 Deployed and maintained servers, storage systems, firewalls, switches, and other data center equipment for enterprise clients.

Implemented OS builds, VMware configurations, and performance baselines across HP and Dell server platforms.

Monitored server, network, and ERP system alerts, ensuring timely response to incidents and system faults.

Managed ERP access, provisioning, and security controls to maintain stable and compliant operations.

Executed backup and recovery workflows to protect ERP and infrastructure components. Performed patch automation and compliance checks using Patch Manager Plus. Primary Client: Abu Dhabi Indian School – Muroor Campus Bachelor of Engineering in Computer Science

Anna University 2011–2015

EDUCATION

CERTIFICATIONS

AWS Solutions Architect – Trained & Certified

Microsoft Azure Administrator Associate (ID: MS0992691309) Member – Institution of Engineers India (IEI)

CORE COMPETENCIES

Windows Server Administration: Manages OS builds, configurations, updates, and performance stability.

VMware / Hyper-V Virtualization: Deploys and maintains virtual machines and host environments.

AWS Cloud Operations: Handles EC2, S3, EBS, RDS, monitoring, and resource optimization. Backup & Disaster Recovery: Executes backup schedules, restores, snapshot management, and TSM operations.

Patch Management: Automates updates, enforces compliance, and resolves patch-related failures.

AD, DNS, DHCP, O365: Manages identity, access, directory services, and core network protocols.

Network Operations: Supports routing, switching, VPN setups, and firewall policies. Incident Response & Monitoring: Tracks alerts, resolves faults, and stabilizes critical systems. Endpoint Security & Asset Management: Secures devices, enforces policies, and maintains asset records.

Data Center Operations: Installs servers, storage, cabling, and hardware components efficiently. TECHNICAL TOOLS & ENVIRONMENTS

BigFix, WSUS, Patch Manager Plus

IBM Tivoli Storage Manager (TSM)

VMware ESXi, vSphere

Endpoint Security Solutions

Network Monitoring Tools

Remote Desktop & IT Administration Suites

ADDITIONAL INFORMATION

Languages: English, Hindi, Malayalam, Tamil

Visa Status: Visit Visa (Valid until Dec 14)

Nationality: Indian

DOB: 09/09/1991

References: Available upon request

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