Compassionate Caregiver and Hospitality Professional

Olivia Obeng

Upland, CA ***** **************@*****.*** +1-323-***-****

Professional Summary

Compassionate caregiver and hospitality professional pursuing a BA in Psychology. Skilled in providing empathetic support, crisis management, and ensuring safety in diverse environments. Experienced in data entry, housing support, and community-focused roles. Dedicated to leveraging psychological principles to foster community well-being.

Work Experience

Full-Time Student

Los Angeles Pacific University LA, CA June 2024 – Present

- Pursuing BA in Psychology with a focus on community service and practical application.

Housing Specialist Assistant / Shelter Monitor

Hope Haven Shelter Los Angeles, CA Jan 2023 – July 2025 (Temporary Position)

- Managed intake processes including drug testing and background checks.

- Monitored residents, coordinated housing placements, and provided resource referrals.

- Assisted with case management and crisis intervention to ensure safety and stability.

Data Entry Clerk

City of Los Angeles LA, CA Sept 2022 – Dec 2022

- Entered voter registration data accurately into city databases.

- Maintained confidentiality and ensured data integrity through meticulous record keeping.

Security Guard

Union Rescue Mission LA, CA Oct 2023 – Sept 2025

- Patrolled the facility, monitored access points, and collaborated with social services.

- Conducted incident reports and maintained a safe environment for residents and staff.

Security Officer

Protection America, Inc. LA, CA Dec 2018 – Oct 2025

- Monitored security cameras, managed gate operations, and opened gates for staff.

- Provided security at DTLA locations, working closely with individuals experiencing homelessness, mental health crises, and substance abuse issues.

- Responded to emergency situations with professionalism, de-escalated conflicts, and ensured safety for staff and clients.

Security Officer

Cornerstone Protective Services LA, CA May 2021 – Mar 2023

- Verified guest identities, managed crowd control, and assisted attendees at events.

Warehouse Associate

DHL Shipping Warehouse Los Angeles, CA Seasonal Position

- Packaged, pulled, and processed shipments efficiently. - Managed shipping and handling, inventory, and ensured timely delivery. - Performed general warehouse duties including organizing stock, labeling, and maintaining cleanliness.

In-Home Caregiver

Self-Employed LA, CA Jan 2017 – Feb 2019

- Supported clients with daily activities, medication management, and health monitoring.

Cashier/Barista

Panera Bread Hyattsville, MD May 2019 – Oct 2020

- Managed transactions, food prep, and trained new staff.

Lead Cashier

CBG Crenshaw Car Wash LA, CA Jul 2017 – Oct 2018

- Supervised cashier operations, managed cash, and promoted services.

Education

Bachelor of Arts in Psychology (Expected May 2027)

Los Angeles Pacific University, LA, CA

Medical Assistant

Associated Technical College, LA, CA Graduated 2022

High School Diploma / GED

Skills

- Children & Elderly Care

- Crisis & Conflict Resolution

- Mental Health & Substance Abuse Awareness

- Surveillance & Security Operations

- Community Resource Coordination

- Data Entry & Confidential Records Management

- Excellent Communication & De-escalation Skills

- Empathy & Compassionate Support

Contact this candidate