Quality Control Leader with Operational Experience

JEREMY JOHNSON

Assistant Manager / Quality Control Specialist

Dallas, Texas

PROFESSIONAL SUMMARY

Dedicated and results-driven professional with over 3 years of experience in Quality Control and Management. Skilled in improving production quality, training teams, and ensuring compliance with industry standards. Proven track record in optimizing workflow, reducing errors, and maintaining a safe, efficient, and high-performing environment. EMPLOYMENT HISTORY

QUALITY CONTROL SUPERVISOR

Ashley Furniture – Mesquite, Texas

May 2021 – Sept 2025

Led daily quality control operations across multiple production lines, ensuring adherence to safety and product standards.

Conducted detailed inspections of incoming materials and finished goods, reducing product defects by 15%.

Trained and supervised a team of quality inspectors, improving accuracy and consistency in inspection results.

Collaborated with production management to resolve quality issues and implement process improvements.

Maintained accurate quality reports for audits and compliance.

Partnered with engineering to introduce corrective actions that improved efficiency and reduced waste.

ASSISTANT MANAGER

Whataburger – Dallas, Texas

Mar 2017 – Apr 2021

Managed daily operations, ensuring efficiency and customer satisfaction.

Increased team productivity through effective training and support.

Resolved customer issues promptly, enhancing service reputation.

Implemented cost-saving measures, leading to reduced expenses.

Collaborated with staff to improve workflow and achieve targets. TEAM LEAD MANAGER

Fivee Bistro & Bar – Dallas, Texas

Feb 2014 – Feb 2017

Led a team to improve service efficiency, enhancing customer satisfaction and teamwork.

Managed daily operations with consistent quality and timely service delivery.

Implemented training programs that boosted staff performance and reduced errors.

Fostered a positive and productive work environment through effective leadership. WAREHOUSE ASSOCIATE

Amazon – Forney, Texas

Jun 2013 – Jan 2014

Supported shipping and receiving operations, ensuring timely order processing.

Inspected packages for accuracy and damage before distribution.

Assisted with inventory control and maintained a clean, organized workspace. EDUCATION

Winfree Academy – Richardson, Texas

SKILLS

Quality Control & Inspection • Warehouse Operations • Team Leadership • Process Improvement • Documentation & Reporting • Safety Compliance • Training & Development • Communication • Problem-Solving

Contact this candidate