MARY LARONDE
**** ******** ** ******* ** ***** ********@*******.*** 407-***-****
Detailed oriented quality focused professional Successful track record handling complicated assignments. Highly experienced in reconciling payments. Resolving maintaining strict patient confidentiality.
KEY SKILLS
Excellent Interpersonal Skills Records Organization Excellent Phone Skills HIPPA Compliance
& Payment Posting Submission &
CRM, SASE & SAP Accurate Data Entry Skills
PROFESSIONAL EXPERIENCE
GOVERNMENT OF THE US VIRGIN ISLANDS
PT FILE CLERK, 10/06/2023 – 07/01/2024
RESPONSIBLY & RESULT Double checked work or accuracy then filed customers information, printed, copied and scanned.
My AVS Solutions, Orlando FL CUSTOMER CARE AGENT, 12/2010 – 09/2023 RESPONSIBILITY & RESULTS
Illiterate legal required missing information and attached information to, file. Reviewed customer account to determine needs. Performed weekly audit of randomly selected ensure quality processing. Provided high level timely members, providers, billing departments, and other de, on the subject of. Handled inquiries and complaints CELEBRITY RESORTS – Kissimmee FL
Hotel Night Audit, 06/2008 – 12/2010
RESPONSIBILITY & RESULTS
● Processed payments for reservations and cancellations.
● Verify all servers and stores receipts for accuracy
● Created and printed manager report for the next business day. CONDUENT- HOUSTON, TX
CUSTOMER CARE AGENT 12/2005-06/2008
RESPONSIBILITY & RESULTS
Assisted Sprint Business customers with new services for cellular, internet and Cable. Processed customer payments.
EDUCATION & CERTIFICATES
CHARLOTTE AMALIE HIGH SCHOOL
Thomas VI 09/1979 – 6/1983
WESTERN SCHOOL OF BUSINESS
PITTSBURGH, PA 09/1987 - 09/1988
TECHNOLOGY SUMMARY
MS Office (Word, Excel, Outlook) Proficient in Typing skills (30wpm), Data Entry skills
(12000 kph) Demonstrate multi-tasking and problem solving, Written and communication skills, CRM. EMPLOYEE OF MONTH CELEBRITY RESORT 10/2024