Experienced Care & Outreach Professional with Sales Background

AA

ADEOYE A. OSINUGA

*************@*****.*** 504-***-**** Irvington, NJ 07111

Experienced with proven track record of delivering exceptional care and services to clients. Skilled in assessing client's needs. Dedicated and compassionate professional delivering high-quality patient care. Possess a deep understanding of healthcare systems and regulatory compliance.

Detailed Sales Representative well-known for turning problem accounts into long-term customers. Reliable and quick- paced. Proponent of team-based sales efforts.

Team collaboration

Leadership

Customer Service

Patient care

Safety Awareness

Coordinating Daily Operations

Effective communication skills

Documentation and Reporting

Sales strategy development

Door to door sales

Nordic Energy Services LLC Newark, NJ

Sales Representative

10/2024 - Current

Developed strong client relationships through regular communication and follow-up.

Presented energy solutions to clients, highlighting benefits and features effectively

Collaborated with team members to create targeted sales strategies and campaigns.

Bowery Residents Committee

Homeless Outreach Specialist/Case

Worker

12/2022 - Current

Assisted mental unstable homeless clients with a secured bed in a shelter Reported and monitored clients physical and mental records Supervised clients to ensure safety for themselves and their environment Develop individualized care plans based on assessment findings. Provide emotional support and guidance to help clients navigate challenges.

Protiviti-Health Research, Inc.

NY State Covid Hotline Shift Supervisor

12/2021 - 12/2022

Answered incoming hotline phone calls based on established protocols from the CDC to support screening for COVID-19 test results or COVID-19 related symptoms.

Managed large amounts of remote employees in a professional manner Performed data entry of screening, testing information, and contact tracing Maintained and organized written and electronic data Conducted job interviews for potential employees

E-Z Pass Toll

Customer Service Representative

04/2021 - 11/2021

Assisted customers with questions regarding account maintenance, violations, billing, tolls

Informed customers on a variety of state funded programs related topics using training materials, handouts and online tools. Performed appropriate transactions

Summary

Skills

Experience

Operated in a fast paced, heavy volume inbound call center servicing customer calls

Lagos State University Lagos Nigeria

Bsc in Banking /finance

09/2007

Education and Training

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