Administrative & Healthcare Support Specialist

Shanelle Leann Vermenton Reyes

Rahway, NJ 347-***-**** **************@*****.***

Objective

Dedicated and results-driven professional with a background in healthcare and logistics. Known for bringing efficiency, precision, and a welcoming approach to every role, I combine intellect, adaptability, and charisma to support seamless operations. Excited to contribute my skills and dedication while enhancing the client experience.

Professional Experience

Assistant

Trucking Studio Transport (Amazon Delivery) – Bethlehem, PA 2024 – 2025

- Created surveys, training materials, and operational documents to support smoother workflows and improve team communication.

- Designed spreadsheets to streamline data tracking and ensure accuracy in reporting.

- Conducted research through interviews and outreach, gathering key insights to guide project outcomes. Assistant

Vermenton Pediatric Clinic – West Farms, Bronx NY

2022 – 2024

- Scheduled and coordinated patient appointments while managing communications through ECW

(electronic medical records system).

- Assisted in patient care by recording vitals and handling administrative tasks, ensuring patients felt supported throughout their visit.

- Contributed to a professional and welcoming environment, helping to build trust and improve patient satisfaction.

Skills

- Proficient in ECW and Microsoft Office Suite (Word, Excel).

- Skilled in administrative support, scheduling, and documentation.

- Strong communicator with the ability to foster positive relationships.

- Thrives in fast-paced environments with a focus on detail and efficiency. Education

Borough of Manhattan Community College – New York City, NY Major: Psychology First-Year Student

Bronx Leadership Academy II – Bronx, NY

Advanced Regents Diploma June 2024

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