Senior Program & Agile Delivery Leader

Rick Seiden, MBA, PMP, CSM

Program & Senior Project Manager Agile Delivery Leader Scrum Master

Email: *.******@*******.*** Phone: 240-***-****

CORE SKILLS

• Project Management • SDLC • Stakeholder Engagement

• Program Management • Digital Transformation • RAID Management

• Agile / Scrum • SaaS • Roadmaps

• Scaled Agile (SAFe) • M&A Delivery • Risk & Compliance

• Jira • Cloud (AWS • PMO Leadership

• Confluence • Data / BI • ServiceNow

• Azure DevOps • Governance • Smartsheet

CORE COMPETENCIES

Program & Portfolio Governance

Build and manage enterprise PMO frameworks—RAID logs, dashboards, KPI scorecards, milestone trackers, resource plans, and using Microsoft Project, Jira, Confluence, and Smartsheet to ensure cross-program alignment and governance.

Agile & Scrum Leadership

Expert in Agile delivery across global teams—facilitating sprint planning, backlog refinement, standups, demos, and retrospectives. Drive predictable delivery through story pointing, dependency mapping, and transparent reporting.

Cross-Functional Delivery & Stakeholder Management

Aligns IT, legal, business, compliance, and vendor teams to accelerate decision making, remove blockers, and maintain clarity across complex technical and regulatory workstreams.

Risk, Change & Compliance Management

Identifies emerging risks, manages escalations, structures change control workflows, and ensures all delivery remains aligned with security, legal, and audit requirements.

Enterprise Technology, AI, ML & Cloud Execution

Experienced leading delivery of BI, AI/ML, cloud migrations, Salesforce deployments, data platforms, and analytics transformations within Fortune 500 and government environments.

PROFESSIONAL EXPERIENCE

Equiniti – Program Manager Senior Project Manager Agilist (2023–Present)

Lead enterprise BI, AI/ML, digital transformation, and capital markets modernization programs.

Own program roadmaps, integration timelines, and cross functional milestones across legal, IT, product, and compliance groups.

Facilitate Agile ceremonies across multiple teams; drive Jira governance and backlog quality.

Manage consultants and technical SMEs, track escalations, and maintain dependency and risk tracking.

Standardize governance using SharePoint and Smartsheet templates, playbooks, and dashboards.

Oversee ServiceNow intake and workflow management to streamline request triage and prioritization.

Accenture – Program Manager Senior Project Manager Scrum Master (2020–2023)

Led Agile and hybrid delivery across enterprise analytics, BI, and cloud transformation programs.

Directed delivery for Fortune 500 and higher education clients, aligning IT, data, legal, and business teams.

Implemented PMO governance structures to ensure transparency across multivendor integration teams.

Partnered with executive leadership to drive scope clarity, compliance alignment, and budget adherence.

The Walt Disney Company – Program Manager Project Manager (2019–2020)

Delivered analytics, Salesforce, and cloud platforms during Disney’s multibillion dollar acquisition of Fox.

Managed $5M+ technology and data integration programs across global business units.

Balanced Agile and Waterfall delivery in high-risk environments requiring legal and security coordination.

Drove migration readiness, technical cutovers, and cros- team coordination.

Marriott International – Delivery Lead Program Manager Scrum Master (2015–2019)

Directed largescale digital, BI, and cloud initiatives including Marriott.com’s $12B web replatform.

Led data and analytics workstreams for the Marriott/Starwood merger.

Managed distributed Agile teams delivering cloud applications, monitoring tools, and global platform integrations.

Drove alignment between IT, marketing, legal, and international technology teams.

Cisco Systems – Program Manager Project Manager (2012–2015)

Oversaw $10M global BI and cloud deployment programs for international finance clients.

Managed teams of 30+ in multiple time zones delivering collaboration, compliance, and analytics solutions.

Led data migration, cloud enablement, and cros- team architecture coordination.

American Red Cross – PMO Lead (2009–2012)

Built and managed PMO processes supporting enterprise modernization.

Rolled out cloud collaboration platforms for 5,000+ users across 50 chapters.

Led datacenter modernization and BI projects, increasing operational efficiency by 18%.

EDUCATION

Designing and Building AI Products and Services - MIT

MBA (Finance & IT) – The Johns Hopkins University

BA – The University of Georgia

CERTIFICATIONS

Project Management Professional (PMP)

Certified Scrum Master

SAFe Agilist (SA)

Certified Product Owner (CPO)

AWS Cloud Practitioner

Certified Cloud Professional

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