Monica Diggs
Pueblo, CO *****
************@*****.***
Willing to relocate to: Colorado Springs, CO - La Junta, CO - Cañon City, CO Authorized to work in the US for any employer
Work Experience
Retail Merchandiser
Driveline Retail Merchandising-Pueblo, CO
September 2021 to Present
I set up the planograms for the dollar general stores Wireless Sales Pro
PRE-US-Pueblo, CO
November 2024 to June 2025
• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
• Demonstrated expertise in wireless products and services to effectively educate customers on features, benefits, and pricing options
• Assisted customers with device setup, troubleshooting technical issues, and transferring data between devices
Assistant Manager
AltaGas-Pueblo, CO
February 2023 to September 2023
Looking for a job that will work around my child's school schedule McDonalds Manager
Mcdonalds-Pueblo, CO
November 2021 to August 2022
I received manager one month after I started working for the company Retention Specialist
Iqor-Pueblo, CO
August 2019 to June 2020
Took inbound calls for sprint and discussed all issues with the customers from activating their phones to phone bills and why they should keep their service with sprint. QMAP/Caregiver
Golden Gate Manor-Pueblo, CO
February 2017 to February 2019
I provided care for elderly and people with mental disabilities I made sure that they got their medication on time and that a meal was provided for them I worked the 3 to 11 so the meal was their dinner and they're late night snack and make sure everybody was accounted for by the end of the night and that meds that meds that needed to be refilled were refilled and sent over to the pharmacy so that it could be filled immediately upon opening the next day
Education
Associate's degree in Business Management
Pueblo community college-Pueblo, CO
August 2022 to Present
GED
Metro Academy-Denver, CO
June 2020 to July 2020
Skills
• Warehouse Experience
• Cleaning rooms (2 years)
• English
• Patient care (2 years)
• Retail sales
• Qmap
• Assembly
• Merchandising
• Manufacturing
• Machining
• Sales
• Customer service
• Communication skills
• Store Management Experience
• Driving
• Handing out medicine (2 years)
• Records management
• Ordering medicine (2 years)
• Restaurant experience
• Analysis skills
• Planograms
• Customer Service
• Pricing
• Management
• Heavy lifting
Certifications and Licenses
QMAP
May 2011 to Present
Certified Medication Technician
Certified Medication Aide
ServSafe