Data Entry & File Clerk - Remote/Onsite Professional

Catherine Christina Classe-Friend

*** ******** **., ********, ** 63122

Home: 443-***-**** Mobile: 443-***-**** E-mail: *********@*******.***

Work Experience

Independent Contractor, Kirkwood, MO 1 / 2023 to Present

MLSI Trades, LLC, a multiple trades company providing licensed electricians, commercial lighting, LED conversions, excavating, and painting. Projects include: writing developer code to meet Cyber security requirements making the company competitive for government contracts; establishing and maintaining SAM.gov registration; conducting market research for government contract opportunities; reviewing contracts and scope of work; establishing internal payroll and tax services; creating accounts for Federal and State tax withholding from payroll; ICC Certification with utility companies; establishing and maintaining a non-profit foundation subsidized by the company (https://SevenWaysHomeFoundation.org); creating Quick Books online for the foundation and balancing / reconciling the account, monthly; maintaining a general ledger; connecting the company's accountant electronically to the ledger; troubleshooting utility incentives payments; assisting sub-contractors with tax documents (Turbo Tax, TaxFreeUSA, other); re-structuring entity details such that revenue has minimum tax exposure; assist foundation recruits obtaining driver's license, social security cards, birth certificates; creating monthly profit / loss reports for subcontractors; paid donations to foundation affiliates (Feed The Hungry, GCLA, Hope World Wide, Salvation Army, Others); establishing relationships with program participants in Columbia (South America), Philippines, and Cuba.

Legal Assistant, Clayton, MO 1 / 2022 to 1 / 2023

Provided administrative and legal support for Paul Denk, Patent Lawyer (retired). Researched and executed complicated data queries in the USPTO government data base utilizing Boolean and Proximity operators. Interpreted query results and documentation utilizing various end results like image wrapper or full document. Used various search features including default operators, proximity searches, and wild cards. Perused patent files and with guidance, compiled legal documents to track status, mailing and receipt, from end-to-end customer to U.S. Patent and Trademark Office. Maintained patent files. Transcribed customer data sheets. Created invoices and billing.

Independent Contractor, Kirkwood, MO 9 / 2021 to Present

TutorDoctor.com educational specialist for 7--30 students per week, ages 6 years old to 57 years old, 1st grade to adult continuing education and virtual learning classes. Topics include: Reading, Writing, Algebra, Computer Virtual Learning programs including CANVAS, ZOOM, Google Cloud Applications, 12th grade level Pre-Calculus; English Literature; Accounting; Calculus. Specialized in memory techniques and learning disabilities, brain conditions (dyslexia, depression, etc.)

Independent Contractor, Middle River, MD 3 / 2019 to 9 / 2021

Independently contracted on various home improvement projects, to include, but not limited to: painting, gutters, trash removal, tree felling, lawn care, furniture assembly, appliance repair/installation, invoicing, accounts payable, tax preparation.

Program Technician II, Contractor, DoD US Army, Fort Meade, MD 3 / 2019 to 3 / 2020

Developed training plans for career advancement, promotion and pay raises utilizing various secure government databases and communications media for special agents of the United States intelligence agencies. Once Human Resources (HR) recruiters targeted a candidate, I evaluated training and previous experiences to determine specific grade level and salary offer. If candidate accepted position, I developed a training plan (classroom, world-wide field assignments and online) that would establish a career progression in specific fields – technological; field agent; financial; linguistics; intelligence / counter-intelligence - that would enable the candidate to successfully advance in the intelligence agencies.

Deployment Support Specialist, DoD US Army, Fort Meade, MD 6 / 2010 to 3 / 2019

Trained and briefed Service Members, Commanders, and their Family Members in preparation of deployment, re-deployment and re-integration. Trained and recruited volunteer military and family members in 13 different companies to operate deployment support groups. Topics included: causality response; family readiness groups; resiliency; coping with separation and stress. Coordinated and executed professional training conferences, awards and recognition ceremonies. Conducted quarterly (internally); annual, regional, and federal inspections. Created policies and inspection checklists for units to meet requirements. Provided customized service support to units not meeting inspection standards with 100% success rate. Accessed resources from within the Army (both military and civilian agencies for example, ACS) and externally, with other military organizations (Navy, Air Force, Marines); inter-agencies (NASA, NSA, etc.) and private organizations like American Red Cross; Operation HomeFront; etc. Utilized and maintained various databases and computer programs including VMIS, Microsoft Suite (Word, Excel, PowerPoint, SharePoint), Adobe, ATAAPS, DTS, DCIPS, FASCIAS; etc. Procured supplies and resources, including resource library; causality support kits; etc.

Assistant Director, Schriever AFB, CO 6 / 2009 to 6 / 2010

Responsible for weekly cash transactions over $1500. Administered cash accounting, direct point of sales, and conducted audit and security. Procured supplies within specified budget using company purchase card. Operated meal program within Federal FDA guidelines for a 303 capacity child care facility with 296 fill rate. Responsible for scheduling 70+ staff including F/T, P/T and Flex time employees. Performed human resource duties including time cards, employee benefits, personal actions and worker's compensation. Trained staff on EEO, Retirement and Health Benefits. Performed surveillance systems and investigations pertaining to possible child abuse allegations. Performed facility maintenance including fire, safety, health, and security inspections. Conducted customer orientations and tours.

Division Chief, DoD US Army Reserves, Dublin, CA 7 / 2007 to 6 / 2009

Established and set up multiple Family Child Care Homes and a Child Development Home at 3 military installations within a 300-mile radius. Staffed all facilities including writing position descriptions and procedure policies; recruited, hired and trained staff. Certified trainer for staff and credentialing other trainers in Infant / Child / Adult CPR / AED / First Aid. Trained staff on child development, age- development programming, conflict resolution (appropriate to different stages of growth - including, adults), age-appropriate curriculum, lesson plans, menu planning, child accountability, and environments. Coordinated or facilitated staff training conferences on topics that included: Child Abuse recognition and reporting, fire prevention, safety, public health, food safety. Conducted in-service training program for staff development based on performance with promotion and pay raise. Procured resources and supplies and performed budgetary oversight, accounting, and auditing for all 3 facilities. Performed internal inspections for quality assurance. Evaluated programs to meet both Federal and State certification and accreditation standards as primary subject-matter expert and signature authority for licensing. Coordinated safety, health, and fire inspections of facilities. Created, maintained and operated meal program for child care in CD Home and meal subsidy program for Family Child Care providers. Created central registration process for parents who needed child care, including a POS system. Created and maintained a web page using various computer programs (Microsoft suite, adobe, multi-media sources). Liaison between various government agencies (NASA, Air Force, Army, Army Reserves, Navy). Conducted background investigations on staff. Performed liaison duties between military and local school districts. Utilized DoD accounting software to develop and reconcile budgets.

Liaison & Outreach Director, DoD US Army, Europe 7 / 2005 to 7 / 2007

Collected statistical data, interpreted results and reported to supervisor to justify operating youth and teen centers. Tasked to determine space metrics that set scaled prices for patrons at 2 child development centers (birth - 5th grade). Developed 5-year operations plan for 5 centers (birth - 12th grade). Operated central registration, collected fees, maintained accounting database, conducted audits and balanced change fund. Executed community events including coordinated logistic (tents, decorations, tables, chairs, etc.), wrote contracts for additional personnel, submitted and monitored bids for contracts using SCANS database until awarded. Supervised contractors and evaluated quality of work.

Training and Development Specialist, DoD US Army, Europe 9 / 2001 to 7 / 2007

Responsible for 5 school-age and youth centers (grades K-12th), over a 50-mile radius. Conducted professional internal adult staff training and development program consisting of curriculum, testing, observations and feedback that resulted in promotion and pay raise based on performance and recommendation. Coordinated training conferences including logistics, key-note speakers, and budgetary oversight that included: fire prevention, safety, public health, equal opportunity, operational security, conflict resolution, age appropriate program planning, environmental designs based on age development, activity schedules, meal planning, child abuse identification and reporting. Established individual training plans to professionally develop and credential staff. Assessed employee competency, documented training and notified program directors. Conducted Infant / Child / Adult CPR certification training with AED and First Aid. Achieved National School Aged Services Accreditation. Member of staff inspection team that traveled throughout Germany, assessing and inspecting Infant - 12th grade programs to meet Department of Defense inspection requirements and accreditation.

Signal Support Systems Specialist, 31U, DoD US Army, Europe 2 / 1999 to 9 / 2001

Installed, operated, maintained, troubleshoot radio and data distribution systems including radio, wire and battlefield automated systems like SINGARS, tactical satellites, and antennas. Maintained sensitive electronic and cryptographic devices. Performed preventive maintenance checks and services on military vehicles and equipment. Assisted implementation of Army user level automation's program including Army Knowledge Online and information systems training. Supply and logistics procurement and processing. Maintained and inventoried sensitive equipment.

Transportation & Logistics Internship, McDonnell Aircraft Corporation, St. Louis, MO

6 / 1996 to 9 / 1999

Performed data entry using current technology that included inventory, invoices and transportation logistics. Recorded inventory arriving at docking plants. Coordinated special freight transportation that required refrigeration, hazardous materials or time-sensitivity.

Education

M.A. Education, Webster University, St. Louis, MO 6 / 1992

B.A. Applied Mathematics, Webster University, St. Louis, MO 6 / 1990

Military Service

U.S. Army – Southern European Task Force (SETAF), 13th M.P. Company, Vicenza, Italy

2 / 1999 – 9 / 2001

Certifications and Licenses

Security Clearance, Secret 2 / 1999 to 6 / 2010

Security Clearance, Top Secret / SCI with Polygraph 6 / 2010 to 1 / 2024

PTIN (Preparer Tax Identification Number), P03239711 2025

Notary Public, 247*****-** / 2024 to 11 / 2028

References

Lisa Davis, Student’s Parent, Sunset Hlls, MO, ********@*****.***, 314-***-****

Sarah Cantrell, CEO/Franchise Owner, TutorDoctor.com, *********@***********.***, 314-***-****

Sarah A. Nelson, Training Technician, DoD US Army, *****.*.******@*******.***, 352-***-****

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