Customer-Focused Service Professional with Reliability

JASMINE SAULS

**** * **** ** • Phoenix, AZ ***** • 717-***-**** • *********@*****.***

PROFESSIONAL SUMMARY

Customer-focused professional with extensive experience assisting clients, resolving concerns, and delivering dependable service across fast-paced environments. Strong communicator with a reputation for positivity, reliability, and adaptability. CORE SKILLS

Customer Support • Communication • Problem Solving • Time Management • Conflict Resolution • Multitasking • Tech-Savvy • Reliability • Positive Attitude • Professional Phone & In-Person Etiquette

PROFESSIONAL EXPERIENCE

Personal Vehicle Driver (PVD) UPS Phoenix, AZ (Nov 2025 – Present)

● Delivered packages with excellent customer interaction and friendly communication.

● Resolved delivery issues and ensured accuracy and timeliness.

● Followed strict safety protocols and maintained compliance.

● Used routing tools and scanners efficiently.

Amazon Returns Processor Amazon Lewisberry, PA (Oct 2025 – Nov 2025)

● Processed customer returns accurately and professionally.

● Scanned, verified, and prepared items for restocking or outbound flow.

● Maintained productivity in a high-volume environment.

● Supported warehouse team operations.

Residential Service Specialist Merry Maids Camp Hill, PA (Aug 2021 – Sep 2025)

● Provided in-home service and maintained long-term client relationships.

● Recognized as Employee of the Year for reliability and excellence.

● Trained new team members on service quality and customer communication. Shift Manager Papa John’s Enola, PA (Mar 2014 – Dec 2017)

● Resolved customer concerns both in person and by phone.

● Supervised staff and maintained efficient shift operations.

● Managed deposits, inventory, and closing procedures. EDUCATION

East Pennsboro Area High School — Graduated 2016

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