Administrative Assistant with 15 Years Customer Service Experience
Resume:
Miss Noluyolo Mqengqeni
No *** Mauritius crescent, Tsutsumani, Alexandra 2090
***********@*****.***
CAREER OBJECTIVE
I am a driven and extremely organized professional with excellent time management skills and ability to multi-task while working within deadlines and time constraints. I have 15 years’ experience in customer service, and I am looking to use my skills and experience for an administrative position.
PERSONAL DETAILS
ID number: 810**********
Languages: English, isiXhosa, and isiZulu (fluent in writing, reading, and speaking)
EDUCATION
Institution: Vaal University of Technology (2012)
Qualification: Customer Service Short Course
Modules: Marketing, Finance, Communication, Computer Skills and Customer Service
Institution: Boston Business College (2003)
Qualification: Certificate in Travel and Tourism
School: Ulwazi High School (2000)
Qualification: National Senior Certificate
Subjects: isiXhosa Home Language, English FAL, Afrikaans SAL, Mathematics, Physical Science, Technical Drawing, Panel beating
KEY SKILLS & ATTRIBUTES
Ability to work under pressure
Effective Communication
Reliable
Team Player
Time Management
EXPERIENCE AND ACTIVITIES
Company : Atlas Finance ( Current )
Collection Agent
Company: Atlas Finance (2015-)
Position: Branch Manager
Description: Facilitate daily meetings and communicate targets with staff. Bridge the communication between the branch and area managers. Filing client contacts in digital cabinet. Tracking monthly sales.
Company: Atlas Finance (2013-2014)
Position: Insurance Salesperson
Description: Placing calls to selling insurance packages to potential customers.
Company: Brave Hawk Spur (2006-2011)
Position: Front of house Manager
Description: Opening the store and preparing for the day. Ensuring that there is enough stock for the day. Opening and closing of cash on hand. Ensuring the smooth running of daily operations.
Volunteer Work
Place: Edcon group (2000)
Position: Student Volunteer
Description: Filing documents and sorting documentation
References
Name: Rani Naidoo
Place : Atlas Finance
Contact details : 073-***-****
Name: Mr Archie Nkala
Place: Spur (Operator)
Contact details: 076-*******
Name: Olivia Nikani
Place: Atlas Finance (Collections Manager)
Contact details: 082-***-****
Responsible
Multitasking
Organisational Skills
Customer service
Contact this candidate