A M I Y A L E M O N
Customer service care
Phlebotomy technician certified
BLS and CPR certified
Venipuncture & Capillary Puncture
Specimen handling and labeling
Patient bedside manner and
comforting
HIPPA compliance
Infection control And safety
procedure
People oriented
High level of integrity
A Compassionate and detail-oriented certified phlebotomist with recent training and hands-on clinical experience. Dedicated to providing quality patient care, maintaining safety protocols, and supporting healthcare teams. Seeking to contribute my skills and enthusiasm to a healthcare facility focused on patient well-being.I Have more than 4 years of experience in customer service and customer care I am looking for a growth - oriented company so I can build on my current skills and learn new ones. M Y S K I L L S
Profile
E D U C A T I O N
South Garner Highschool
2017- January 2021
E X P E R I E N C E HIGH SCHOOL GRADUATE
2010-Present
● Sort and assist with distributing clothes to the homeless
● Serve meals to the homeless and spread the Gospel
● Complete task assigned by ministry leader
● Clean up event grounds
● Pass out flyers and literature to event participants NDUECSON OUTREACH MINSTRY/VOLUNTEER (NON PROFIT)
4000 patriot ridge ct. 27610
***********@*****.***
Pastor Antionette Evans Raleigh, Nc PHLEBOTOMY TECHNICIAN CERTIFICATION Completed over 96 hours of classroom instruction and clinical training
Gained proficiency in venipuncture, capillary puncture, specimen labeling, and handling
Practiced infection control, HIPAA compliance, and safety standards
PTS phlebotomy USA GRADUATE Raleigh, North
Carolina may-June 2025
BLS & CPR CERTIFIED
American Heart Association June,2025
● high level of customer care
stationed at the front desk
Maintain a high professional attitude
● delivered packages throughout the residency
● completed floor tasks everyday
● Had two separate buildings to cover
● cleaned and organized all surfaces and door handles
● greeted each resident with a friendly smile and ‘hi how are you today’ or an event fact
happening nearby if asked.
● worked independently
● got to use a laptop and further my skills using microsoft word as well as Greystar for
everyday task checkups
CDS CONCIERGE TEAM RALEIGH, NC
Resume continue…
Panera Bread
Crew trainer, cashier, cook, Barista, salad and sandwich assembilist
● customers service
worked inside a hospital during covid
● Enter sales on cash register and totaling customer purchases,
● Address and solve customer complaints in a professional manner,
● Maintain a clean and sanitary working environment for both employees and customers.
● very mulit-taskable, worked at the register, prep line, salad line, barista, and restocking
Jan 2023- oct2023