Delivery & Warehouse Operator - Reliable, Efficient, Safety Focused
Resume:
Dwight Smith
Jacksonville, FL *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Reach Truck Operator
Toyota-Jacksonville, FL
January 2025 to Present
Courier
FedEx Ground-Jacksonville, FL
December 2024 to Present
Sort packages and deliver to customers on route
• Delivered packages and documents to various locations within designated timeframes
• Maintained accurate records of deliveries, including recipient signatures and delivery times
• Ensured the safe handling and transportation of fragile or sensitive items
• Managed a high volume of daily deliveries, averaging XX stops per day
• Utilized GPS navigation systems to optimize routes for efficient delivery
• Collaborated with dispatchers to prioritize deliveries based on urgency and customer requirements
• Communicated effectively with customers to provide updates on delivery status and address any concerns or issues
• Adhered to all traffic laws and safety regulations while operating company vehicles
• Performed routine vehicle inspections and maintenance checks, reporting any issues promptly for repair or servicing
• Maintained a clean and organized vehicle interior, ensuring proper storage of packages during transit
• Demonstrated strong problem-solving skills when faced with unexpected delays or obstacles during deliveries
• Efficiently managed time to meet tight deadlines without compromising safety or service quality standards
• Developed a reputation for reliability by consistently delivering packages on time and in excellent condition
• Implemented strategies to improve overall efficiency in the delivery process, resulting in reduced wait times at each stop by XX%
• Provided exceptional customer service by addressing inquiries, resolving complaints, and maintaining a professional demeanor
• Maintained knowledge of local roads, traffic patterns, parking restrictions, and alternative routes
• Coordinated with other drivers for efficient package transfers between different locations
• Safely operated hand trucks or dollies when required for heavy or oversized packages
• Demonstrated strong attention to detail when verifying package contents and matching them with delivery orders
• Adapted quickly to changes in delivery schedules or routes due to unforeseen circumstances Courier
DHL-Jacksonville, FL
September 2023 to October 2024
• Delivered packages and documents to various locations in a timely and efficient manner
• Maintained accurate records of deliveries, including recipient signatures and delivery times
• Ensured the safe handling and transportation of fragile or sensitive items
• Adhered to all traffic laws and regulations while operating company vehicles
• Performed routine vehicle inspections to ensure proper functioning and safety compliance
• Managed delivery routes effectively, optimizing time management for maximum efficiency
• Communicated with customers regarding delivery schedules, delays, or any other relevant information
• Collaborated with dispatchers to coordinate pickup and drop-off locations for optimal route planning
• Resolved customer inquiries or complaints promptly and professionally
• Maintained a clean and organized vehicle interior at all times
• Utilized GPS navigation systems to navigate unfamiliar areas efficiently
• Assisted in warehouse operations as needed, including sorting packages or organizing inventory Truck Driver Class A
Alfred Shepard llc-North Dakota
June 2021 to January 2023
Transport goods across U. S
• Operated Class A commercial vehicles to transport goods and materials in a safe and efficient manner
• Delivered products to customers on time, ensuring accuracy and completeness of orders
• Maintained accurate records of daily activities, including driving hours, mileage, fuel consumption, and delivery details
• Performed pre-trip inspections of the truck and trailer to ensure road worthiness and compliance with safety regulations
• Adhered to all traffic laws, regulations, and company policies while operating the vehicle
• Communicated effectively with dispatchers, customers, and team members to coordinate deliveries and resolve any issues or concerns
• Managed paperwork such as bills of lading, delivery receipts, and logbooks accurately and efficiently
• Ensured proper loading/unloading procedures were followed for different types of cargo
• Utilized GPS systems or maps to plan routes that optimize fuel efficiency while meeting delivery deadlines
• Followed established routes or used navigation tools to find the most efficient way to reach destinations
• Maintained cleanliness of the truck cab interior by regularly cleaning surfaces and removing trash or debris
• Performed routine maintenance tasks such as checking oil levels, tire pressure, brakes, lights, etc
• Reported any mechanical problems or malfunctions promptly for timely repairs or replacements
• Demonstrated strong customer service skills when interacting with clients during pickups/deliveries at various locations
• Consistently achieved an on-time delivery rate of XX% throughout employment
• Maintained a clean driving record without any violations throughout entire tenure as a truck driver class A
• Demonstrated excellent problem-solving skills by resolving delivery discrepancies and ensuring customer satisfaction
• Managed daily logs and records in compliance with DOT regulations, maintaining accurate documentation at all times
Truck Driver Class A
Burris logistics-Orlando, FL
March 2020 to June 2021
Truck Driver Class A
STS-Smyrna, TN
July 2019 to February 2020
Southeast regional driving
Truck Driver Class A
C. R. England-Charlotte, NC
April 2018 to June 2019
I am a solo driver that transports dry load and have experience with refrigerated loads also Forklift Operator
Lineage Logistics-Albany, GA
September 2016 to April 2018
Load and unload tractor trailers, place product in various locations in warehouse Stocker
Harveys Retail Stores-Albany, GA
October 2013 to January 2016
Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
Offer product suggestions when appropriate.
Stock and rotate department (grocery, general merchandise, dairy and frozen food areas) products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
Operate department equipment and tools.
Assist with receiving vendor merchandise.
Unload truck deliveries promptly.
Notify management of associate theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. Perform other job-related duties as assigned.
Professional Driver
Professional Transportation, Inc.-Macon, GA
June 2012 to October 2013
provide safe dependable, reliable transportation to the members of railroad crews Painter Helper
Jerry's Paint& Automotive-Fitzgerald, GA
March 2009 to April 2010
Painting and masking vehicles
Education
Telecommunications (College)
Wiregrass Georgia Technical College-Fitzgerald, GA 2009 to 2010
COMPUTER INFORMATION SYSTEMS (College)
EAST CENTRAL TECHNICAL COLLEGE-Fitzgerald, GA
2003 to 2004
Experiencs (DIPLOMA)
FITZGERALD HIGH SCHOOL-Fitzgerald, GA
1999
Some College
Skills
• Cabling
• Cash register
• Box truck
• Network Installation
• Load & Unload
• Palletization
• Moving
• Warehouse Management
• Sales
• Basic math
• Communication skills
• Warehouse experience
• Customer communication (10+ years)
• Forklift (8 years)
• Tractor-Trailer
• Delivery driver experience
• Courier
• Passenger vehicle (8 years)
• Computer skills
• English
• Driving
• Microsoft Windows
Certifications and Licenses
Driver's License
CDL
Non-CDL Class C
Tanker Endorsement
Air Brake Endorsement
CDL A
Additional Information
Other skills
2yrs automotive painting, Jerry's Paint& Automotive 6 years experience in Warehouse Environment
4 years Customer service
Forklift driver
Fiber Optic Association Certified
BICSI Trained
Network Installer
Broadband Cable Installation
6 months Volunteer MACS and Cable installation at Wiregrass Technical College
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