Property Management & Maintenance Leader with 15+ Years Experience
Resume:
EDWARD A. BISHOP
Bothell WA *****
*********@***.***
www.linkedin.com/in/ed-bishop-6a8b5836b
PROFESSIONAL PROFILE
Experienced Professional (over 15 years) in Management, Customer Service
Team leader with exceptional communication and customer service skills, training and mentoring new hires in various positions
Over 4 years Customer assistance in a banking/financial setting with loans, savings, checking accounts
Experience with Microsoft Office
Professional driver – Para Transit bus, Taxi, Uber, Lyft – 5 star ratings
PROFESSIONAL EXPERIENCE
Management/Maintenance
Co-Management of Independent Living Retirement facility (100) units – providing 24 hour excellent service for live in elderly residents
Maintenance Director/Supervisor – Covered Multiple multi-family Properties – responsible for hiring and training team members
Service Supervisor - Maintenance (383 unit mid-rise) Apartment Community – Vendor relations, Turns, Plumbing, Electrical, Appliance Repair, Pool
Maintenance Engineer for Membership Athletic Club and 64 room Hotel
Service Manager - Maintenance (284 Units) – Vendor relations, Turns, Plumbing, Electrical, Sheetrock, Painting, Pool/Spa
Maintenance Manager (272 units) – Vendor relations, Turns, Plumbing, Electrical, Pool
Maintenance Engineer (216 Units) - Brand new lease up property
Maintenance Technician (over 600 Units) - Turns, Plumbing, Electrical, Appliance Repair, Painting
Customer Service
Over 15 years providing excellent Customer Service, including assisting unhappy clients
Experienced with Microsoft Office products
HVAC and Residential Refrigeration Customer Service and Repair
Responded Immediately, and Proactively to resident and customer needs
HISTORY
Redwood Communities – Elderly resident care and property maintenance
ESSEX Property Trust – Maintenance Supervisor
Con Am Property Management – Multiple Properties – Maintenance Director
Greystar Property Management – Tivalli Apartments - Service Supervisor
Bellevue Club and Hotel - Maintenance Engineer II
Sears/A & E Factory Service - Refrigeration Technician
West Coast Bank – Customer Support Representative – customer assistance with loans, cashier checks, opening accounts, bank safety
Service Manager/Apartment Management & Maintenance –
Williams Residential Management, Weinstein Properties, ING/Clarion, Avalon Bay, Holiday Retirement Corp, Breier-Scheetz Properties
EDUCATION
BACHELOR OF SCIENCE, BUSINESS ADMINISTRATION - Walla Walla University, College Place, WA
Associate of Science, Industrial Arts - Walla Walla University, College Place, WA
Developing Excellent Customer Service
MBA Classes (5 Semesters), Willamette University, Atkinson Graduate School, Salem, OR
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