Medical Office Administrator and Billing Specialist
Resume:
Skills
• Hospital Experience
• Medical terminology
• Type 70 w.p.m. 10-Key typing
• Organizational Skills
• Customer service for 15+ years
• ICD-10
• Medical records
• EMR Systems
• Insurance Verification
• Multi-line Phone Systems
• Medical Billing
• Medical Receptionist
• Advanced problem-solver
• Great organizational skills
• Time Management
• Medical Office Experience
• Problem/Conflict Resolution experience
• HIPAA compliances
• Working knowledge of Microsoft 365
• Health link
• Epic software
• Prioritization in tasks/duties
• Behavioral health knowledge and experience
• Pharmacy Technician Experience
Work Experience
Mental Health Dept. Administrative Assistant June 2021 to May 2025
Beloit Health System-Beloit, WI
●Answer's a multi-line telephone system
●Triage new intakes
●Make follow-up appointments, rescheduling, and cancelling appointments
●Check in patients for in person, telehealth and phone appointments
●Check to make sure we have insurance cards and other legal documentation on file
●Request patient charts for transferring their care to and from us
●Fax, copy, and print intake paperwork, consent forms for treatment
Switchboard Operator February 2020 to June 2021
Beloit Health Systems-Beloit, WI
●Answered a multi-line telephone system
●Transfer calls to the appropriate location
●Answer the Emergency phone and call overhead the codes and trauma's
●Handle Fire Alarm Alerts and call overhead
●Handle Weather Alerts overhead
●Call Missing Person Alert's overhead
●Take in death paperwork and verify all the information is correct and call the funeral home
Health Unit Coordinator (HUC) April 2016 to May 2020
Beloit Health Systems-Beloit, WI
●Answered a multi-line telephone system
●Watch's Telemetry/EKG monitor on every patient
●Print telemetry strips for each patient and put in their chart
●Makes new charts and telemetry box for new admissions
●Took apart of charts of patient's discharge or transfer out
●Print any consult orders and paging the doctor to come see the patient
●Go through all of the orders on every patient
●Call the Emergency Number for patient's coding
Pharmacy Technician July 2007 to December 2015
UW Hospital and Clinics-Madison, WI
Maintained proper compliance logs, including refrigerator temperatures. Maintained confidentiality. Cleanliness. Restocked medications (non-narcotic and narcotic) into the Acudose machines on Inpatient Units and Clinic, as well as Procedure Rooms.
Education
Some College in Administrative Assistant, Office Administration Coursework
Madison Area Technical College - Fort Atkinson, WI
January 2002 to December 2004
High School Diploma
Lake Mills Public High - Lake Mills, WI
January 1998 to May 2002
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