Glen Orlando
Medford, *****
*********@*********.***
EXPERIENCE
Manager
Bellmore Playhouse and Elwood Cinemas
- Collaborated and trained staff to maximize a positive customer experience, as well as establish team collaboration.
- Executed strategies to foster better customer service and promoted a positive and engaging environment for all.
- Assisted with data collecting for tracking our company’s inventory, as well as providing the clientele with any assistance in ordering any of our desired services and products.
Bartender/Doorman
Raffles, Limerick’s Pub
Various years from 05/1989-01/2015
- Ability to promote drinks and food to customers
- Perform Opening and closing procedures and side-work duties according to station rotation assignment and established checklist
- Served bar and restaurant patrons drinks, including beer, wine, liquors, and mixed beverages
- Acted as a doorman and kept watch for overly intoxicated customers and violent or untoward behavior
Projectionist
Sayville Movie Theater, Roslyn Quad, Franklin Square Quad, Massapequa Mall, Island 16
Various years from 03/1974-02/2012
- Operated, Maintained, and troubleshooted projection equipment, computers, and software to help deliver satisfactory service for all clientele.
- Delivered flawless visual and audio presentation for clients by keeping audio in sync with video, as well as optimizing audio level, brightness, and sharpness for all clients.
- Performed routine technical maintenance for projectors, changing lamps, and cleaning optics.
EDUCATION
Associate of Science in Criminal Justice
Suffolk County Community College - Selden
06/1977
Security Guard License
Pro Security - Selden
08/1995
Certified Electricians Assistant
Electrical Training Center, Inc
06/2013
SKILLS
- Food Service
- Bar Stocking
- Cash Management
- Situational Awareness
- Operating Kitchen Equipment
- Mixology and Preparation
- The Ability to Diffuse Tense Situations
SOFT SKILLS
- Time Management
- Adaptability
- Customer Relations
- Collaboration
- Communication
- Flexibility
- Organization