Customer Service & Administrative Support Professional
Resume:
Ebony Chase
Brooklyn, New York *****
***************@*****.***
SKILLS SUMMARY
Dedicated professional with ability to effectively communicate and develop relationships with customers in a variety of settings.
EXPERIENCE
Amazon Warehouse, Woodside, NY 04/21-10/21
Warehouse Worker
Loaded packages onto the belt
Folded and unfold bags from one cart to the next
Northwell Health, New York, NY 11/20-07/21
Environmental Service Worker
Performed all cleaning functions following established procedures
Maintained tools and equipment in good condition
Used properly labeled cleaning supplies for each job as instructed
Performed all other related duties as required
U.S. Census Bureau, Brooklyn NY 7/20-8/20
Enumerator
Traveled door to door conducting interviews with residents to collect information for the 2020 census
Assisted residents in completing census forms over the phone
Town of Ramapo Supervisor’s Office, Suffern, NY 1/20
Office Clerk Intern
Typed correspondence and set appointments, used postage meter to process outgoing mail; copied, sorted, collated, and stapled documents
Answered phones and transferred calls to appropriate staff member
Researched movie titles online for the public relations area
Took photographs for the town newsletter and observed local court proceedings
Catholic Guild for the Blind 9/17-12/17
Receptionist (temporary)
Fielded phone calls and photocopied papers for office of academic/computer instruction
Transit Technical Education High School, Brooklyn, NY 9/12 – 6/16
Front Office Receptionist (part-time during school during school session)
Answered phone calls and took messages in high school front office
Made copies for office and teacher and delivered them and mail to classrooms
Filed papers into appropriate locations in cabinets
Medgar Evers Community College, Brooklyn, NY Summer 2014
Summer Youth Program Intern (Volunteer)
Performed errands for the Administrative Assistant
Provided campus tours to prospective students and their families
EDUCATION
National Retail Federation Customer Service and Sales Certification 1/20
SerfSafe Food Safety Handler Certification. 11/19
Transit Technical Education High School, High School Diploma, Brooklyn, NY 6/17
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