FELICIA PORTER
Email: ***************@*****.***
OBJECTIVE
Dedicated and reliable professional seeking a position where I can utilize my experience in special education support, administrative tasks, and customer service to contribute to an efficient and positive work environment.
SKILLS
- Strong communication and interpersonal skills
- Organized, dependable, and detail-oriented
- Customer service and problem-solving abilities
- Office support: phones, filing, scheduling, data entry
- Works well independently as well as in a team
- Quick learner and able to handle fast-paced environments WORK EXPERIENCE
Teacher Assistant – Special Education — Elementary School
- Supported students with special needs in daily classroom activities
- Assisted the teacher with individualized instruction and accommodations
- Helped maintain a safe, positive, and inclusive learning environment Administrative Assistant / Receptionist
- Managed front desk duties including answering phones and greeting visitors
- Performed data entry, scheduling, filing, and general office support
- Maintained organized records and ensured smooth daily office operations Customer Service Representative
- Provided friendly and helpful customer support in person and over the phone
- Resolved customer concerns and processed requests
- Maintained professionalism and positive communication EDUCATION
Granite Hills High School — El Cajon, CA
High School Diploma · Graduated 2004
REFERENCES
Available upon request.