Security, Concierge, and Maintenance Professional

ALEXANDER MICHEL

*** ******* ******, ***. #* • New York, NY 10034 • 602-***-**** • *********@*****.*** SUMMARY / OBJECTIVE

Reliable and physically capable individual seeking a security, porter, or laborer position. Possessing a strong work ethic and commitment to maintaining safe and orderly environments. Team player, excellent listener, and resourceful problem solver. PROFESSIONAL EXPERIENCE

30 Morningside Drive, New York, NY

Front Desk Concierge — April 2024 – October 2025

• Managed front desk operations in a high-rise residential building, ensuring a safe, welcoming, and professional environment.

• Scanned and logged incoming packages using BuildingLink software.

• Processed deliveries efficiently while maintaining clear communication with residents.

• Responded to inquiries and coordinated maintenance service requests.

• Monitored access points and maintained daily activity logs.

• Provided exceptional customer service and support. Colony Heights LLC, Brooklyn, NY

Front Desk Concierge / Porter — November 2016 – October 2024

• Provided concierge services for a 98-unit, six-story residential building.

• Served as an essential worker during critical periods.

• Screened tenants and visitors, maintaining building security.

• Processed and distributed mail and packages accurately.

• Monitored surveillance and intercom systems.

• Performed porter duties such as garbage disposal and recycling.

• Scheduled and coordinated contractors for maintenance.

• Maintained professionalism and positive tenant relations. Quik Park, New York, NY & Bronx, NY

Parking Lot Security Attendant — October 2012 – November 2016

• Controlled access to parking facilities and verified passes.

• Monitored surveillance systems for safety and security.

• Directed guests and provided assistance as needed.

• Conducted regular security walk-throughs.

• Performed accurate shift-end counts of passes and receipts. Shamrock Farms, Phoenix, AZ

Assembly Line Order Selector / Forklift Driver — 2002 – 2007

• Prepared and organized inventory for shipment.

• Transported and loaded dairy products efficiently.

• Conducted quality control checks.

• Operated forklifts and pallet jacks daily.

• Maintained a clean, organized warehouse.

EDUCATION

South Mountain High School, Phoenix, AZ — High School Diploma (1995) SKILLS

• Computer Software: Microsoft Office, BuildingLink, Surveillance system monitoring, equipment maintenance

• Languages: Fluent in Spanish

• Core Strengths: Customer service, communication, physical stamina, problem solving, and reliability