IT Technician with Hands-On Skills

Dwayne D. Singh

******.*.*****@*****.*** 929-***-**** Linkedin New York, NY 11225

TECHNICAL SKILLS:

● Networking: Subnetting, Ethernet cabling, MappingNetwork Drives,

● Software: Windows 11, 10, 8, VMware Workstation, and BIOS/UEFI, Salesforce, Ubuntu 16.04, Mac os

● Hardware: Installing and configuring Motherboards,SATA/eSATA/PATA/SSD, Power Supplies, Heatsink Fans, and Expansion Cards such as Graphic Cards

● Design & Engineering: Programming (C++, Javascript, HTML), CAD Software, Data Analysis, Robotics, and Prototyping

CERTIFICATIONS BADGES:

Brooklyn, NY, CompTIA A+ (Pending) Expected January 2026

Brooklyn STEAM Center Brooklyn, NY, Rhino Certification & Haas CNC Operator June 2024

Brooklyn STEAM Center Brooklyn, NY, Osha 10 October 2022

Per Scholas Brooklyn NY IT Service Management (ITSM) August 2025

EDUCATION:

High School for Global Citizenship High School Diploma June 2024 Brooklyn STEAM Center CTE Endorsement June 2024

Per Scholas IT Service Management (ITSM) June 2025

PROFESSIONAL EXPERIENCE:

The Red Door by Sauce Entertainment Brooklyn, NY Nov. 2019 - Dec. 2020 Line Cook & Server

● Collaborated with team members to manage a small work area and coordinate shared resources efficiently

● Assisted in the kitchen with minor food preparation and dish tasks to support smooth operations.

● Delivered satisfactory customer service while serving customers in a fast-paced environment.

High School for Global Citizenship Brooklyn, NY Feb. 2024 - Jun. 2024

IT Technician Assistant

● Collaborated with the team to modify, maintain, or repair electronics equipment or systems to ensure proper functioning.

● Set up and operate specialized or standard test equipment to diagnose, test, or analyze the performance of electronic components, assemblies, or systems.

● Identify and resolve equipment malfunctions, working with manufacturers or field representatives as necessary to procure replacement parts.

Brooklyn STEAM Center Brooklyn, NY Oct. 2023 - Dec. 2023

Jewelry Teacher Assistant

● Collaborated with other Staff to ensure students will have tailored instructional strategies that meet diverse learning needs.

● Leading students with other educators on lessons focused on essential soft skills like problem solving, teamwork, presentation and technical skills such as using hand tools, metalworking & designing.

● Ensured a safe and responsive learning environment by managing and reinforcing Osha protocols.

REFERENCES:

Josh Cruz -Designer / Maker / Educator

Cathrine Chang -Prop Master & Jewelry Instructor

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