Client Service & Scheduling Coordinator

IFONIA JEAN

Client Service & Scheduling Coordinator

Margate, FL • 954-***-**** • ******.****@*****.*** • linkedin.com/in/ifoniajean

Professional Summary

Highly organized Client Service & Scheduling Coordinator with experience managing complex scheduling workflows, coordinating contractors, and serving as the primary point of contact for clients. Proven ability to maintain accuracy under pressure, handle last-minute changes, and deliver exceptional client experiences. Tech-savvy, proactive, and skilled in communication, operations, and administrative support.

Core Skills

• Scheduling & Coordination

• Client Communication

• Contractor Dispatching

• Calendar Management

• Airtable / Database Systems

• Problem Solving

• Multitasking Under Pressure

• Administrative Support

• Professional Phone & Email Etiquette

Professional Experience

Administrative & Scheduling Coordinator (Freelance) — 2019–Present

• Manage schedules, availability, and job assignments for multiple clients and contractors.

• Serve as the first point of contact for inquiries, bookings, changes, and urgent updates.

• Maintain organized calendars and respond quickly to last minute client needs.

• Coordinate logistics, confirm details, and ensure accuracy in all scheduling communication.

• Provide daily reports, document updates, and administrative support to leadership.

Fuller Center — Administrative & Classroom Support — 2024–Present

• Coordinate schedules, assist with planning, and communicate updates to parents and staff.

• Maintain accurate documentation and support leadership with daily operational needs.

• Handle fast-paced, high-volume communication with professionalism.

Teva Pharmaceuticals — Communications & Workflow Coordination — 2022–2023

• Managed communication workflows, tracked timelines, and coordinated tasks across teams.

• Ensured accuracy and attention to detail while working under strict deadlines.

• Supported leadership with scheduling, updates, and administrative tasks.

Education

MBA, Media Management — Lynn University

BA, Multimedia Journalism — Florida Atlantic University

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