Operations & Marketing Leader in Beauty & Retail

Stephanie Russo

917-***-**** *********.********@*****.***

Professional Summary

Experienced salon and retail manager skilled in operational oversight, marketing, customer relationship management, and team leadership. Proven success in enhancing client experiences, streamlining operations, and developing staff to achieve business goals. Work Experience

Makeup Artist

NBC Studios

Dates: June 2024-present

Applied makeup for on-air talent, ensuring flawless appearance under varying lighting and camera conditions.

Collaborated with production teams to meet quick turnaround times and last-minute changes. Stayed updated with current beauty trends and product knowledge to provide innovative and lasting makeup looks.

Maintained makeup inventory and sanitized tools following industry hygiene standards. Manager

Moxie Hair Salon, Montclair, NJ

Sep 2023 – Dec 2024

Developed marketing strategies attracting new clients and retaining existing ones. Promoted services and products via social media and other channels. Organized events and promotions to boost visibility and sales. Managed staff development, mentorship, delegation, and performance evaluation. Manager

Ulta Beauty, Wayne, NJ

Apr 2018 – Sep 2023

Oversaw daily salon operations, ensuring smooth workflow and high service quality. Implemented policies for efficiency improvements.

Handled appointment scheduling, record keeping, and reporting. Managed customer loyalty programs and preference tracking. Resolved operational and staffing issues; mediated conflicts professionally. Bartender

Valley Regency, Clifton, NJ

2013 – 2018

Monitored and managed beverage inventory and supplies. Delivered excellent customer service and drink recommendations. Ensured proper storage and security of alcoholic beverages. Engaged in ongoing mixology training and trend updates. Intern

Vera Wang Bridals, Manhattan, NY

May 2009 – Dec 2010

Education

Bachelor of Arts

Berkley College, Graduated 2013

Skills

Mentorship, Delegation, Staff Development

Marketing & Promotion

Microsoft Office Suite, Google Workspace

Project Management Tools: Trello, Asana, Monday.com Writing & Content Creation

Basic Accounting: QuickBooks, Invoicing

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