Admistrative Assistant

Lisa Salamone

***** ********* ****, ** ******* Hills, CA 91345

Cell: 661-***-**** Email: ***************@*****.*** Summary

Detail-oriented professional with extensive experience in medical billing, customer service, and administrative support. Strong proficiency in Microsoft Office, bill payment processing, delivery logs, and client assessments. Adept at identifying and promoting appropriate community services for clients. Seeking to expand my skill set within a financial institution or related role, leveraging my diverse background in customer service and office administration.

Education

UEI College, Van Nuys, CA

Medical Billing and Insurance Coding

Marinello School of Beauty, Reseda, CA

Licensed Manicurist

Experience

Joan Salamone - Caregiver

June 2018 - June 2023

• Provided 24/7 care for a parent diagnosed with Alzheimer’s and dementia.

• Administered medications, coordinated medical care, and managed all household and financial affairs. Lisa’s Dog Walking w/Wag - Dog Walker & Sitter

May 2017 - Present

• Self-employed dog walker for 7 years, providing professional care and attention to dogs in my spare time.

• Seeking additional income beyond dog walking.

Creative Nails and Crafts by Lisa - Manicurist, Pedicurist, and Artist May 2006 - Present

• Specialized in detailed manicures, pedicures, and intricate custom nail art.

• Created original oil paintings in addition to offering nail care services. Lyft - Driver

May 2014 - Present

• Provided timely and appointment-based transportation services utilizing the Thomas Guide for navigation. Sedgwick - Front Desk Administrative Assistant

June 2013 - Oct 2016

• Managed PBX operations for 18 extensions and patient data.

• Handled accounts payable/receivable, office administration, vendor relations, and Microsoft Office tasks.

• Managed patient demographics, delivery logistics, and customer service functions. Complete Claims Service - Medical Biller

August 2010 – May 2012

• Processed CMS 1500 forms, managed patient data and delivery logs.

• Provided comprehensive office operations support including customer service, communication, and shipping tasks.

CVS Pharmacy - Cashier

October 2007 – April 2010

• Performed cashier duties, inventory management, and customer service.

• Contributed to team efforts in store resets.

Mechanical Insurance Associates - Claims Secretary June 1983 – July 1990

• Processed claims and managed communications (phone, email, fax, mail) for the Claims Manager.

• Provided administrative support including filing, dictation, and Microsoft Office tasks.

• Managed a private branch extension with 18 lines. Skills

• Medical Billing & Insurance Coding

• Customer Service & Client Relations

• Microsoft Office Suite (Excel, Word, Outlook)

• PBX Operations & Data Entry

• Office Administration & Scheduling

• Healthcare Reimbursement & Billing Processes

• Electronic Filing & Information Management

• Claims Processing & Data Retention

• Inventory Management & Order Processing

• Confidentiality & HIPAA Compliance

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