Aspiring Customer Service Professional with Hospitality Experience
Resume:
Zoe Parent
Plymouth, MA *****
*******@*************.***
Professional Summary
Graduate from class of 2023, looking for a position I can grow and evolve in. Three years experience in customer service and hospitality. I am a reliable, detail- oriented, and driven individual with excellent people skills.
Developed an understanding of the basic principles of customer service Demonstrated strong communication and interpersonal skills Worked in teams to successfully complete projects
Maintained a positive attitude and willingness to learn Work Experience
Residential Services Coordinator
Wellpath-Plymouth, MA
March 2024 to June 2024
Monitor patient movement, conduct room searches
Window Cleaner
Shine Thru Window Cleaning
May 2021 to August 2023
Provided customer service by way of window cleaning . Working with hands
Physical skills (movement, strength, etc.)
Knowledge of public safety
Customer service skills
Washed, wiped, and polished glass surfaces, frames, and sills to ensure a sparkling finish Ensured that all interior and exterior windows were maintained in a clean and presentable state Inspected windows for any damage and reported any deficiencies to the supervisor Followed safety precautions to ensure the safety of passersby and to prevent damage to property Barista
Marylous Coffee
February 2021 to June 2023
A variety of skills are needed to produce the best customer service. As a Barista I was accomplished in Processed register transactions
Completed all store open and close duties
Maintained a clean workspace per all safety standards and regulations Greet customers and recommend drink options based on their stated preferences and dietary needs Answered customer questions [by phone and in-person], drawing on detailed product knowledge to advise on potential allergens
[Promptly and accurately] processed cash and card transactions using POS system Performed routine cleaning tasks and sanitized [espresso] machine parts, per company and state food hygiene standards
Education
Diploma
MAP Academy Charter School
August 2022 to June 2023
Skills
• POS
• Communication skills
• Customer service
• Cleaning
• Hospitality
• Barista experience
• Coffee experience
• Pet grooming
• Animal handling
• Pet care
• Pet sitting
• Custodial experience
• Hotel experience
• Team management
• Housekeeping management
• Gardening
• Inside sales
• Cash register
• Cash handling
• Retail sales
Contact this candidate