Administrative Services Professional with Healthcare Focus
Resume:
Rhonda M. Carroll
Cranston, RI 02920
Objective
A challenging position in an office environment where my experience and outstanding organizational skills will be utilized.
Work History
December 2005 Rhode Island Hospital
to present Department of Psychiatry
Providence, RI
Assistant To The Director of Inpatient Psychiatry
Inpatient/ER/ECT& CL Billing
Mental Health Court Liaison
Verify Insurance/obtain authorizations
ECT Coordinator
Create Reports
Complete a variety of administrative functions as requested by Physicians on staff
Order Supplies
Meeting Minutes
January 2003 Skin Medicine
to July 2005 Warwick, Rhode Island
Billing Specialist
Third party billing/follow up
Post charges/payments
Collections
Coding
July 2002 to Doctor Curran
December 2002 Providence, Rhode Island
Office Manager
Supervised secretary
Managed accounts payable and accounts receivable
Managed product inventory
Managed the daily operation of the office and herbal pharmacy
Created and designed industry specific office forms for the treatment room and office
December 1999 The Groden Center
to July 2002 CSS Program
Providence, Rhode Island
Office Manager
Supervised receptionist/field staff
Oversee all administrative functions
Payroll & Billing
Complete profit analysis report with a budget and projection report
Developed and maintained the clinic’s patient data
1995 Visiting Nurses Services
to 1999 Narragansett, Rhode Island
Medical Records Technician
Organize and maintain medical records
Copy, fax and send patient’s medical records to physicians, insurance companies and state agencies
Evaluate all field staff’s paper work, identify errors, and follow-up to ensure the medical record is completed properly
Proficient in medical terminology
Input new and maintain existing admissions into a database
Certified Nursing Assistant
Responsible for daily hygiene of patients
Provided physical therapy routines and range of motion exercises for patients
Provided all personal home healthcare for patients
Completed progress reports and followed a care plan for each patient
Education
1998 to 1999 MotoRing Technical Training Institute, General Business Assistant
1993 Community College of Rhode Island, Nursing
1988 Community College of Rhode Island, Human Services
2012-2013 New England Institute of Technology, Certified EHR Specialist
2019 Mental Health First Aid, Certification
Courses: Billing and Coding, 2001; VNS/CNA Course, 1995
Software: Quickbooks, MS-Word, Excel, Publisher, Access, Anzio, SMS, Medical Manager, PowerPoint, LifeLinks, EPIC
Volunteer Work: Hasbro Children’s Hospital, Nursery Manager for Living Faith Christian Church, Power Lunch Program
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