Content/cope Editor, Writer, Ccopywriter with 10+ Years Experience

Arnold Stovell,

Content/Copywriter Editor

Newark, 07006, NJ, 862-***-****, *************@*****.***, https://www.linkedin.com/arnold-stovell- pmp

SUMMARY Dynamic Editorwith over a decade of diverse experience in jounalism, customer service and community engagement. Proven ability to connect constituents; enhance community satisfaction through exceptional communication and problem-solving skills while managing user interactions on digital platforms. Achieved a 30% increase in website traffic and boosted social media engagement by 25%. Committed to improving customer experiences and adept at navigating technology, ready to contribute to enhancing customer relationships and outcomes in the support role.

WORK EXPERIENCE

04/2014 – Present Editor-in-Chief, Urban Times News Jersey City Serves as the principal authority for online content and marketing strategy behind a hyperlocal news site attached to a free print edition. Established a strong presence as a political, entertainment, and science reporter, achieving over 500 bylines through impactful interviews. Fosters local connections and civic engagement, enhancing the quality of life for northern NJ residents through socially responsible practices. Surged print edition circulation by 20% compared to the previous year. Achieved a remarkable 30% increase in website traffic compared to the previous year.

Elevated social media engagement by 25% compared to the previous year. Enhanced brand visibility and trust through strategic local collaborations. Streamlined operational processes by implementing AI and bot assistants. 10/2024 – 05/2025 Portfolio Manager, Con Edison Of New York New York Formulated and executed strategic resource plans to align with infrastructure objectives.

Led the recruitment, alignment, and onboarding processes for 79 new PV and BESS support partners.

Conducted comprehensive stakeholder analyses to inform energy portfolio decisions and enhance regional impacts.

Collaborated with cross-functional teams, ensuring project execution adhered to timelines and budgets, surpassing initial expectations by 45%. 03/2022 – 12/2024 Program Consultant, Natural Rebound Inc Edgewater Delivered strategic guidance on sustainability and workforce initiatives tailored to communities in the Bronx, Queens, and Manhattan. Conducted in-depth interviews and evaluations of community needs by engaging 150 participants through surveys and milestone discussions to advise senior management on data-driven outreach strategies. Formulated cost-effective operational plans in alignment with local radio, social media outreach, environmental concerns, and the balance between community and corporate goals.

03/2022 – 03/2024 Customer Experience Coordinator, Twitter Jersey City Acted as a remote customer service specialist committed to ensuring customer compliance and satisfaction.

Developed expertise in user moderation and policy enforcement across the platform.

Demonstrated above-average technological fluency while navigating multiple software platforms, smartphone applications, and computer functionalities.

07/2020 – 03/2022 Executive Director, Liberty State Park for All Jersey City Directed statewide coalition efforts involving over 20,000 constituents to advocate for Liberty State Park remediation and access planning. Testified before the NJ Assembly and Senate, coordinated community protests, and secured agency partnerships leading to a $50 million appropriation.

Effectively represented local interests in negotiations with the NJ Department of Environmental Protection.

05/2017 – 03/2020 Program Officer, Fund II Foundation Washington Oversaw philanthropic and policy initiatives aimed at promoting economic equity through public-private collaborations.

Coordinated a national strategy among 27 grantees, supporting capital project executions and home ownership initiatives across eleven urban communities.

Facilitated the return of $60 million in value to grantee communities through effective project oversight.

Cultivated sustainable strategic alliances with nonprofit, civic, and corporate stakeholders to enhance community impact. 04/2013 – 08/2017 Director of Construction Training & Workforce Development Programs, Urban League of Hudson County

Jersey City

Administered adult education and skilled trades training programs focused on securing living-wage career placements for participants. Collaborated with the Port Authority, unions, and local employers to successfully place over 235 individuals in construction and sustainability roles.

Developed certified training programs including OSHA, GED, and essential technical skills, with over 80% of participants achieving placement in living- wage jobs.

Championed public outreach campaigns and recruitment efforts to raise community awareness and ensure program effectiveness. EDUCATION

09/1981 – 06/1986 Cornell University

Bachelor of Science, Communications

Ithaca

SKILLS Government Relations Expertise Stakeholder Management Energy Efficiency Program

Management

AI Workforce Development

AI Content Creation Client Relationship Management Grant Administration Analytical Decision Making

Client Satisfaction Improvement Public Speaking And Legislative Advocacy

Conflict Resolution Proficiency Customer Support

Troubleshooting Problem Solving

User Training Communication

Adaptability Proactivity

Interpersonal ERP

Global Team Collaboration

CERTIFICATES Professional Project Manager (PMP)

OSHA Construction Safety Certified

Public Speaking & Advocacy Training

Google AI Essentials

Google Prompting Essentials

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