Hard-Working Sales & Security Professional

Jayda Bernard

Hard Dedicated worker

Gainesville, FL 32608

**************@*****.***

+1-386-***-****

Professional Summary

Dynamic professional with over 2 years of correctional experience and customer service expertise. Demonstrates strong leadership, effective communication, and retail sales acumen. Brings proven report writing, situational awareness, and conflict resolution skills, complemented by CPR certification, to excel in fast-paced sales environments in Gainesville, FL. Authorized to work in the US for any employer

Work Experience

Correctional Officer

Suwannee Correctional Institution-Live Oak, FL

June 2023 to Present

• Maintained custody, care, and control of inmates while ensuring a safe and secure environment.

• Demonstrated strong situational awareness and the ability to work effectively under pressure.

• Utilized active listening and motivational interviewing to resolve conflicts and de-escalate tense situations.

• Provided leadership and supervision, fostering a positive and disciplined atmosphere.

• Communicated clearly with team members and maintained accurate incident and facility reports.

• Trained in CPR and first responder protocols, ensuring readiness for emergency situations. Cashier/Customer Service

Walmart-Savannah, GA

November 2021 to Present

• Delivered excellent customer service by building rapport and assisting customers with purchases and inquiries.

• Maintained a positive attitude and strong work ethic, consistently meeting job demands and adapting to challenges.

• Demonstrated strong communication skills and the ability to connect with diverse individuals.

• Managed cash handling and sales transactions accurately and efficiently.

• Worked collaboratively with team members to ensure smooth store operations and customer satisfaction.

Education

Biology in science (Some college)

Savannah State University-Savannah, GA

August 2021 to Present

High school diploma

Suwannee high school-Live Oak, FL

Skills

• Sales

• Retail Sales

• Customer Service

• Cashiering

• Cash Handling

• Record Keeping

• Motivational Interviewing

• Self-directed Learning

• Writing Skills

• Report Writing

• Communication Protocols

• De-escalation Techniques

• Safe Work Practices

• Supervising Experience

• Mobile Devices

Languages

• Translation

• English

Certifications and Licenses

Driver's License

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