Senior Remote Chat Support Specialist Resume Summary

Linda Wills

**** ***** ***** **** #**, Park Hills, Ky. 41011

Anytime or message: (219) 938 – 3369

Email: *********@***.***

Objective

To work with a fortune company to exercise my many talents and abilities to better that company and enhance personal development. Also to work as a team member with others to better their and my own capabilities and thereby empowering that company.

Education

SOME COLLEGE – ACADEMY OF ART UNIVERSITY

·Major: Fashion Design

·Minor: Journalism/Illustration

·Related coursework: designing/making apparel/illustration/editing

W3SCHOOLS

·Major: Web Development

·Minor: Web Design

·Related coursework: HTML, CSS, BOOTSTRAP, JAVASCRIPT

CERTIFICATE OF COMPLETION – 2006 – ART INSTRUCTION SCHOOLS

·Major: Art Illustration

·Minor: Development of Art

·Related coursework: Fashion Illustration

HS DIPLOMA – 1980 – WOODWARD HIGH SCHOOL

·Major: Marketing/Sales

·Minor: Academics

·Related coursework: Distributive Education Clubs of America

Skills & Abilities

MANAGEMENT:

Owned and operated small business for 17 years – fashion clothing/independent contractor - customer service/sales for various companies

SALES

Sold thousands of goods and services for various companies for over thirty-five years

COMMUNICATION

Network of thousands of fashion venues, real estate, and sales labor force

LEADERSHIP

An elected minister with the PCAF Org. over 20 years

Experience

TECHNICIAN/CUSTOMER SERVICE/BILLING - FANEUIL CORPORATION/WEAREEVERISE CORP - 04/2022 – 06/2025

Assisted customers via telephone with various computer related issues and billing concerns for

Dominion Energy Corporation.

CUSTOMER SERVICE/BILLING -SITEL CORPORATION – 12/2018 - 12/2021

Assisted customers via telephone with various computer related issues and billing concerns

for various companies.

SALES/CUSTOMER SERVICE/BILLING - CONVERGYS CORPORATION – 10/2013 THRU 09/2018

Sold various goods/services – discussed and corrected billing errors for Directv customers

SALES - LIVEOPS CORPORAION – 4/2008 – 12/2013

Sold various commercial products as an independent contractor

SALES - AMERICALL GROUP – 4/2004 – 4/2008

Sold various goods and services for various insurance/real estate/finance companies

PAYMENT PROCESSOR – SBC GLOBAL CORPORATION – 12/2000 – 4/2004

·Processed payments on various office machines and computer data entry

SALES - LIVEOPS CORPORAION – 4/2008 – 12/2013

Sold various commercial products as an independent contractor

SALES - AMERICALL GROUP – 4/2004 – 4/2008

Sold various goods and services for various insurance/real estate/finance companies

PAYMENT PROCESSOR – SBC GLOBAL CORPORATION – 12/2000 – 4/2004

Processed payments with various office machines and computer data entry

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