Reliable Hospitality Professional with Strong Customer Service Skills
Resume:
Shannon Williams
I’m a hard but smart worker
Gulfport, MS 39501
******************@*****.***
Professional Summary
I take my job seriously I make sure I get the job done I’m dependable/ team player my job is my second home so I try to get along with everyone
Willing to relocate to: North Carolina - Charlotte, NC - Dallas, TX Authorized to work in the US for any employer
Work Experience
Housekeeping
Spring Hill Suites-Gulfport, MS
Present
clean rooms daily make guess feel welcome.
Housekeeper
BEAU RIVAGE-Biloxi, MS
December 2019 to March 2020
Clean rooms daily A to Z daily make guess feel welcome and at home away from home making sure to meet the guest needs
Housekeeping
Holiday Inn-Gulfport, MS
January 2019 to October 2019
Clean rooms daily
Housekeeping
Harrahs Casino and Hotel-Biloxi, MS
February 2018 to November 2018
Clean rooms daily make guess feel welcome and meet guest needs Housekeeper
DoubleTree by Hilton-Biloxi, MS
December 2016 to April 2018
Clean rooms daily
Server
Waffle House-Biloxi, MS
April 2016 to December 2017
Bring customer order with a friendly smile and give great service Housekeeper
Treasure Bay Casino-Biloxi, MS
January 2017 to September 2017
Clean rooms daily
Housekeeping
IP Casino-Biloxi, MS
June 2014 to November 2016
Clean rooms daily
Hostess
Golden Nugget Hotels & Casinos-Biloxi, MS
October 2015 to August 2016
Greet guest make guest feel welcome give menus
Front Desk Clerk
Crown Inn Suites-Pascagoula, MS
March 2012 to March 2013
Check guest into hotel room take guest information ID, passport etc. Cashier
Church's Chicken-Mobile, AL
March 2009 to August 2010
Take customer order collect money from customer give customer change if necessary give customer food Dishwasher
Grand Bay Convalescent Home-Grand Bay, AL
April 2007 to September 2009
Wash and clean dishes daily run through dishwasher prep meals for the day Cashier
Hardee's-Grand Bay, AL
May 2005 to August 2006
Take customer order collect money from customer give customer change if necessary give customer food Education
Medical Billing & Coding (Associate)
Bryant University-Arlington, TX
September 2014 to June 2017
Astronomy (High school diploma)
Alma Bryant High School-Alabama City, AL
May 2000 to June 2000
Skills
• Floor cleaning
• Cleaning
• Sales
• Hotel bed making
• Food Production
• Hospital Experience
• Kitchen Experience
• Hospitality
• Bartending
• Hospital experience
• Home Care
• Residential cleaning
• Cooking
• Food industry
• Medical Billing
• Attention to detail
• Cocktail experience
• Mobile devices
• Customer service
• Sanitation
• Industrial cleaning
• Delivery driver experience
• Van driver
• Medical coding
• Guest services
• Computer skills
• Chemical agent handling
• Commercial cleaning
• Canvassing
• Restaurant experience
• Meal Preparation
• Buffing
• Hotel bathroom cleaning
• Outdoor work
• Custodial Experience
• Time Management
• Social media management
• Laundry
• Food Preparation
• Door-to-door
• Janitorial experience
• Hotel experience
• Communication skills
• Respiratory protection
• Property management
• Serving
• Cleaning Experience
• Cash register
• Cash handling
• Detailing
• Food Service
• Irrigation systems
• Caregiving
• Workplace safety
• Bed linen changing
• Record keeping
• Cold calling
• Basic math
• Hotel emergency procedures
• Workplace health and safety regulatory compliance
• Medical Coding
Languages
• English - Expert
Certifications and Licenses
Non-CDL Class C
CDL B
Driver's License
Contact this candidate