Cybersecurity-Savvy Sales & Service Professional

Trintin Reyna

**** ***** *****,

Burleson, TX ***28

Phone: 682-***-**** Email: ********@*****.***

HIGHLIGHTS OF QUALIFICATIONS

Motivated and quick-learning professional with a strong foundation in customer service, sales, and technical skills, including cybersecurity. Proven ability to adapt rapidly to changing environments, multitask effectively, and communicate clearly with both customers and team members. Demonstrated commitment to continued learning, with a recent associate degree in Cybersecurity and certifications in ethical hacking and security awareness. WORK EXPERIENCE

Life Insurance Agent

Employer: Globe Life Liberty National 09/2024-02/2025 Location: Virtual Hours Per Week: 40

● Called 300+ leads weekly, booked consultations, and delivered 20+ custom Zoom presentations.

● Secured 50% conversion rate through needs-based policy quoting. Life Insurance Agent

Employer: Globe Life Liberty National 07/2024-09/2024 Location: 4100 International plaza, Fort worth TX 76109, Suite 200 Hours Per Week: 60

● Strategically called leads and scheduled appointments for insurance consultations.

● Delivered customized presentations in home to clients and provided life insurance policy quotes based on financial needs.

● Delivered 10+ in-home presentations per week.

● Enrolled 2+ new policy holders per week.

Server

Employer: Razzoo’s Cajun Cafe 08/2023-05/2024

Location: 135 W Ellison St, Burleson, TX 76028 Hours per week: 40

● Delivered prompt and courteous service in a fast-paced environment.

● Handled food and drink orders, including garnishing and presentation.

● Maintained compliance with food safety standards.

● Served upwards of 50+ guests per shift and improved table turnover. Sales Team Member

Employer: Zips Car Wash 02/2022-08/2023

Location: 301 E Rendon Crowley Rd, Burleson, TX 76028 Hours per week: 40

● Greeted customers and provided membership sales pitches.

● Sold 15+ monthly memberships per shift through tailored sales strategies.

● Provided customer service and promoted membership packages.

● Ensured operational cleanliness and readiness of equipment. Fulfillment Associate

Employer: Academy sports and outdoors 08/2021-05/2022 Location:12700 South Freeway, Burleson, TX 76028 Hours Per week 40

● Fulfilled and packaged online orders accurately and efficiently.

● Assisted with curbside pickup and large-item loading.

● Cross-trained in multiple departments to assist with peak workload .

● Fulfilled 100+ orders daily.

EDUCATION

Burleson Centennial High School 08/2016-06/2021

High School Diploma

Tarrant County College 05/2022-05/2024

Associate of Applied Science in Cybersecurity

Certificate of Completion in Cybersecurity Specialist Certificate of Completion in Ethical Hacking

Certificate of Networking Essentials

SKILLS

●Microsoft Excel

●Microsoft Office Suite (Outlook, SharePoint, Teams)

●Microsoft Word

●Zoom Meetings

●Hardware deployment

●Windows Operating systems

●Technical Writing

●Cyber Security Awareness

●CAD

●C++

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