Saradha Mangaleswari Narayanan, CPC-A
*****.*********@*****.*** 586-***-**** City, OH
Professional Statement
Certified Professional Coder – Apprentice (CPC-A) with a dynamic background in network engineering and financial services, now pivoting into healthcare with precision and purpose. Known for analytical thinking, technical fluency, and a calm, solutions-oriented approach in all roles. Brings a strong foundation in ICD-10-CM, CPT, HCPCS, and HIPAA compliance, supported by real-world experience managing sensitive data and navigating regulatory environments. Dedicated to applying this diverse skill set to streamline documentation, ensure coding accuracy, and contribute meaningfully to the healthcare revenue cycle.
Certification
Certified Professional Coder - Apprentice (CPC-A) AAPC #022222044.
Attributes and Skills
ICD-10-CM, CPT, HCPCS
Coding Guidelines
Compliance & Regulations
HIPAA & Patient Privacy
Microsoft Office Suite, Google
Organizing, Records Management
Medical Terminology
Analytical & Critical Thinking
Professional Experience
Assistant Manager Axis Bank, City, State 2013-2015
Delivered high-quality customer service by assisting clients with banking transactions, account inquiries, and product education.
Promoted and cross-sold financial products including loans, credit cards, and investment services.
Built and maintained strong client relationships, resolving concerns with professionalism and ensuring long-term customer satisfaction.
Ensured operational compliance with banking regulations and internal policies, contributing to risk mitigation and audit readiness.
Collaborated with cross-functional teams to achieve business objectives and prepared performance reports for senior management.
Networking Programmer Nokia Siemens, City, State 2012 - 2013
Diagnosed and resolved complex networking issues related to latency, connectivity, and system security across enterprise environments.
Implemented secure data transmission protocols (SSL/TLS), ensuring compliance with confidentiality standards and encryption best practices.
Optimized network performance through bandwidth analysis, latency reduction, and traffic flow management to support high-volume operations.
Collaborated with cross-functional engineering teams to troubleshoot infrastructure challenges and enhance system reliability.
Education
Certificate in Medical Coding Preppy – Auburn University
Practicode (in progress) AAPC
Bachelor of Engineering in Computer Science Sree Sastha Institute of Engineering and Technology, Chennai, Tamil