Community-Focused Administrative Professional
Resume:
Motsei Mbana
**** ******** ******, ****** *, Mogale City, 1754
073-***-**** ***********@*****.***
Professional Summary
Highly motivated and adaptable professional with experience in administration, community engagement, and support services. Skilled in handling sensitive information, providing excellent customer service, and working effectively in both team and independent settings. Recognized for strong communication, problem-solving abilities, and a commitment to community development and safety. Seeking an opportunity to apply transferable skills in administration, customer service, or community-focused roles. Education
Tlou Foundation College – Information Technology: End User Computing (NQF Level 3) 2021
Phahama Senior Secondary School – Sciences (Grade 12) 2017
Work Experience
Randfontein Traffic Department – Administrative Assistant 01 Jan 2022- 22 December 2022
• Captured and processed accident reports and traffic tickets accurately.
• Assisted at roadblocks with data capturing and document verification.
• Supported the licensing process and provided assistance to the public.
• Developed attention to detail and accuracy while handling sensitive data. Kagiso DLTC – Cleaner & Grounds Maintenance
Aug 2023 – Jul 2025
• Maintained cleanliness of facilities including deep cleaning, mopping and floor care.
• Conducted daily groundskeeping, ensuring gardens and outdoor spaces remained neat and well-kept.
• Supported operational efficiency by ensuring cleanliness and compliance with health standards.
• Assisted staff with ad hoc duties to improve operational efficiency. Department of Community Safety – Volunteer: GBVF Ambassador 01 August 2023- 31 July 2025
• Conducted door-to-door campaigns to raise awareness of GBVF, domestic violence, and community safety.
• Educated community members on available support services and reporting procedures.
• Built strong communication and advocacy skills while working with diverse groups.
• Assisted in organizing community events and awareness drives. Key Skills
• Computer Literacy (Microsoft Office & Data Capturing)
• Strong Communication & Interpersonal Skills
• Administration & Record Keeping
• Customer Service & Public Interaction
• Time Management & Multitasking
• Team Collaboration & Flexibility
• Problem-Solving & Conflict Handling
References
Thulisile Sibanyoni - Randfontein Traffic Department Former Supervisor
Onica Mogomotsi - Department of Community Safety
Mentor
Beefy Rayners - Kagiso DLTC
Center Manager
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