Customer Service
Resume:
KANSAS BARNES
AR Collections Anaylst
Grand Prairie, TX 75050 • 559-***-**** • ******.******@*****.*** Professional Summary
With a proven track record at Borden Dairy, I excel in negotiating repayment plans and enhancing organizational growth. Leveraging strong communication and active listening, I've established key customer relationships, ensuring timely payments. My expertise in financial data accuracy and risk assessment underscores my commitment to professionalism and ethics in AR management. Experience
AR Collections Analyst, 07/2017 - 01/2025
Vari Corporation - Coppell, TX
● Negotiated with customers regarding repayment plans, settlements, or other arrangements that would satisfy their obligations.
● Contacted customers via phone or email to discuss payment options or arrange payment schedules.
● Established relationships with customers to ensure prompt payments were made on time. AR Specialist, 05/2015 - 06/2017
Borden Dairy - Dallas, TX
● Coordinated with other departments to ensure accurate financial data is reported in a timely manner.
● Assisted in month-end closing process including preparation of journal entries and accruals related to AR activities.
● Created ad hoc reports upon request from various stakeholders within the organization. Senior Collections Specialist, 01/2006 - 12/2015
PrideStaff - Fresno, CA
● Prepared documentation for legal proceedings when necessary as part of dispute resolution process.
● Reviewed credit reports in order to assess risk levels associated with potential customers.
● Conducted reviews of delinquent accounts to determine best course of action for collections. Education
Bachelor of Arts (B.A.): Business, 07/2012
University of Phoenix - Fresno CA
Skills
● Strong Communication skills ● Active listening
● Professionalism and ethics
● Excel
● Knowledge of SAP software
● Knowledge of NetSuite software
● Organizational growth
● Attention to Detail
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