Customer-Focused Retail Associate with Strong Skills

SQ

SHAMEER QURESHI

****************@*****.*** 989-***-**** Saginaw, Michigan 48603

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Microsoft Teams

Google Docs

Google Sheets

Google Classroom

Google Slides

Teamwork and collaboration

Conflict resolution

Training & Development

Problem-solving

Customer service

Social perceptiveness

Quality assurance

Product knowledge

Cash handling

Stock replenishment

Calm demeanor

Transaction processing

McDonald's Saginaw, Michigan

Retail Sales Associate

09/2025 - Current

Operated cash register and processed customer transactions efficiently. Collaborated with team members to achieve store goals. Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.

Demonstrated knowledge of store products and services. Bronner's Christmas Wonderland

Frankenmuth, MI

09/2022 - 12/2022

Assisted in packing ornaments and other decorated items for customers became cashier shortly after for 2 months

Also assisted in order pickup(delivered packages to customer cars) Timeless Treasures Thrift Shop Saginaw,

MI

Cashier

05/2019 - 08/2020

Company Overview: St.

Boosted overall effectiveness through various strategic initiatives at Mary's Auxiliary.

Assisted in collecting toys from patrons who were donating or selling, adding to company efficiency.

Ensured a clean environment for safe shopping experiences. Coordinated efforts within a group of 10 to follow guidelines and finish assigned duties.

St

Mary's Auxiliary

Preserved appearance of store by arranging and replenishing displays and merchandise racks.

Personal Summary

Technical Skills

Experience

Worked closely with front-end staff to assist customers. Hope Valley Assisted Living Center

Saginaw, MI

07/2019

Helped elderly individuals by passing casual time with them and giving them a friendly company for added mental health benefits Participated in an elderly game of Bingo and helped seniors who had trouble in either reading or hearing the numbers

Delta College Bay City, MI

GED

12/2024

Heritage High School Saginaw, MI

High school diploma

Timeless Treasures Thrift Shop (St. Mary's Auxiliary), 05/01/19, Saginaw, MI, Assisted in collecting toys from patrons who were donating or selling, adding to company efficiency, Maintained a sanitary environment for customers to have a safe shopping experience, Worked in a group of 10 volunteers to successfully divide tasks and see them through to completion according to specified guidelines

Hope Valley Assisted Living Center, 07/01/19, Saginaw, MI, Helped elderly individuals by passing casual time with them and giving them friendly company for added mental health benefits, Participated in an elderly game of Bingo and helped seniors who had trouble in either reading or hearing the numbers other

Member, Boys Football Team, 09/01/20, 12/01/21, Heritage High School, Saginaw, MI, Allocated 15 hours a week in both individual and team training sessions, Achieved 40 tackles during the regular season, and recognized for hard work Education

Volunteer Experience

Education

Varsityathleticexperience

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