Russell Haynes
US citizen, open to relocation (authorized to work in the United States)
Mobile (US): +1-469-***-****
*******@*******.*** LinkedIn: linkedin.com/in/haynes-russell-scm/
EXECUTIVE SUMMARY
Director-level supply chain and operations leader with extensive international experience designing and scaling end-to-end supply chains for technology, security, e-commerce, and industrial businesses across the US, Asia, and Europe. I have built and run multi-site production, fulfillment, logistics, and hub operations, including greenfield and turnaround environments, and have been directly accountable for on-time delivery, inventory accuracy, and data integrity across ERP, WMS, and TMS platforms. My background includes nearly 15 years with UPS plus director-level roles with high-growth startups and 3PLs (Lazada, Ninja Van, QuadX, Logistech/LOCAD, ReturnKey) and global manufacturers (GKN Automotive and Aerospace, STMicroelectronics, American Standard / Ideal Standard, Nokia). I have delivered CFO-verified cost savings exceeding $138M, improved inventory turns, and sustained on-time dispatch and delivery levels above 99% by redesigning networks, standardizing SOPs, and building KPI and dashboard frameworks that link field, warehouse, and carrier performance directly to financial results. Recognized as a subject-matter expert and mentor, I focus on recruiting, mentoring, and upskilling high-potential managers, establishing scalable processes and controls, and using ERP/analytics to create a single source of truth for transactions, inventory, and tool utilization in fast-paced, high-growth environments.
CORE COMPETENCIES
Supply Chain Strategy; Global Transportation; Transport Network Design (Courier, Air, Long-Haul); Fleet Management; Procurement and Supplier Management; Strategic Sourcing; 3PL/4PL Leadership; Fulfillment and Warehousing; Cross-Border Logistics (Asia - US - EU - Middle East); Warehouse Design and Automation (VNA/ASRS); Parcel Sortation and Automation; S&OP/Forecasting; Data and Analytics; Sustainability; Operational Excellence (KPI/SLA); P&L Management; Cost-to-Serve Modeling; Carrier Management; Contract Management; WMS/TMS/ERP; Reverse Logistics; CAPEX/OPEX; Lean/Six Sigma
PROFESSIONAL EXPERIENCE
Head of Supply Chain — ReturnKey Pte. Ltd. (Parent: Luck Bundle/Lucky Bux) - Indonesia and USA Aug 2023 - Sep 2025 (Contract)
Retail and reseller brick-and-mortar organization focused on failed e-commerce deliveries and factory overstock. Employment mandate extended at the request of the founders; later asked to lead US operations to correct trajectory and scale through Sep 2025.
- Built scalable capability around an existing 35k put-away facility without new infrastructure.
- Reduced inbound processing by 2 days; compressed fulfillment cycle from 6 to 2 days.
- Lowered total supply chain costs by more than 12% while enabling US expansion at scale.
- Raised service performance to over 99% (about 15 percentage points).
- Reduced transport costs by more than 34% per kg; implemented QC, audit, and cycle-counting for financial inventory accuracy.
Supply Chain Operations, Procurement and Development Manager — Logistech Solutions Pte. Ltd. (Parent of LOCAD) - Southeast Asia Aug 2021 - Jan 2023 (Contract)
E-commerce enabler providing logistics and fulfillment for multi-platform sellers.
- Expanded fulfillment footprint with 7 new regional sites across Southeast Asia.
- Achieved over 99% on-time fulfillment; extended cut off times to widen delivery reach.
- Reduced site operating costs by more than 7%; diversified carrier base with 10 new regional partners.
- Implemented analytics-driven S&OP and KPI frameworks, improving performance by more than 10% and lowering transaction costs by more than 5%.
Supply Chain Operations Manager — Wall Street Couriers (Ninja Van) - Philippines Aug 2020 - Aug 2021 (Contract)
Led first, mid, and last mile operations during COVID-19 lockdowns with cross-border restrictions.
- Advanced arrival schedules to increase sort utilization and cost efficiency.
- Achieved near-perfect service via KPI-driven analytics and team alignment.
- Reduced outsourced labor by more than 15% and transport feed costs by more than 10%.
Director of Operations, First/Sort/Mid/Last Mile (COVID-19 Pivot, Special Assignment) — QuadX Logistics - Philippines Mar 2020 - Aug 2020 (Contract)
LBC sister organization focused on e commerce deliveries (Shopee, Lazada) with proprietary address coding and auto-sorts.
- Restructured automated sort for about 20% higher volume without added headcount.
- Consolidated delivery centers; instituted operational KPIs to pivot during lockdowns.
- Introduced same-day delivery for select consumer goods; redesigned load-sorting for immediate driver handover.
- Reduced cost-to-serve by 5%; increased next-day capability by 7 percentage points (for example, 92% to 99%).
Regional SVP, Supplier Relationship; later Regional SVP, Bulky and Supplier Management — Lazada Group - Southeast Asia Mar 2017 - Feb 2020 (Contract)
Employment mandate extended at founders' request; total tenure about 3 years covering supplier relationship and bulky operations.
- Built regional supplier relationship program; trained logistics teams in service performance grading (KPI/SLA).
- Negotiated multi-year pricing with tiered improvements and 0% annual price increases.
- Segregated Bulky as a separate P&L; migrated bulky deliveries from LEL to regional suppliers.
- Designed operational flows and installation services aligned to transit times in the Philippines and Thailand.
Regional Director, Supply Chain and Solutions — Bolloré Logistics (formerly SDV) - Asia Region (16 countries) Jun 2014 - Sep 2016 (Contract)
Global 3PL serving FMCG, luxury, healthcare, and aerospace clients.
- Established USAID Disaster Relief Facility for Asia and Africa.
- Launched and managed regional sites for FMCG and health clients across Southeast Asia.
- Directed technical operations for aerospace AOG support facilities.
Director of Supply Chain Solutions (Global) — GKN Automotive and Aerospace (Edwards) March 2011 – June 2014
Global automotive and aerospace components manufacturer supporting OEM and tier-1 networks.
- Consolidated logistics movements across Asia under a single logistics partner, simplifying contracts and improving accountability.
- Designed a continent-wide distribution network in Europe, eliminating approximately $2M in annual charter movements and about €35K per month in emergency feeds between factories.
- Reduced short-ship incidents to zero by implementing structured pre-alert and communication processes, giving factories full visibility of inbound movements.
- Negotiated transport fleet contracts that reduced logistics costs by about 12% and restructured the US parts warehouse to achieve more than 99% OTIF while eliminating emergency pulls and overtime.
ADDITIONAL EXPERIENCE
- STMicroelectronics - Director of Warehouse / Distribution Infrastructure (Manufacturing)
- Tadawi Pharmaceutical - Head of Supply Chain (Distributor)
- Panalpina - Director of Operations, Southeast Asia; Panalpina Freight, Oil and Gas - Operations and Projects
- American Standard / Ideal Standard - Director of Logistics (Manufacturing)
- Nokia - Manager, Indirect Sourcing and Retail Fixtures (Manufacturing)
- United Parcel Service (UPS) - Various global commercial and operations roles, including Professional Services Inc. (customized logistics solutions for manufacturing clients such as Sandvik and Xerox) and Asia expansion
- Various 3PL and freight forwarding assignments (including L&F, GPI)
- Metric Global Solutions Pte. Ltd. (Consulting) - Independent short-term supply chain consulting projects, including Great Giant Pineapple (Indonesia) (crop collection to inbound processing, warehouse handover, and dock-to-port flows) and Sampoerna (Indonesia) (cassava-based biofuels initiative using farmer cooperatives; collection methods, inbound feeds, and unloading/feeding concepts from field to factory)
- Early career experience with Texas Instruments (Manufacturing) / Montgomery Ward (Retail)
EDUCATION
University of North Texas - BBA, Business Management and Marketing (Denton, Texas)
Other: Guest Lecturer for graduating MBA students at National University of Singapore; earlier education at Escola Americana de Campinas (Brazil) and Notre Dame International School - Rome (Italy).