SKILLS
Written and verbal communication
Leading team members to success
Quick thinking and problem solving
Effective customer engagement
EXPERIENCE
Words Without Walls Fellow Chatham University August 2019- 2021
Selected MFA student to co teach at Sojourner House and the Allegheny County Jail. A program that supports the Pittsburgh community through creative writing.
Co Teacher at Sojourner House Chatham University Jan 2020 – March 2020
Created a safe environment for students to express personal experiences through multi-genre writing, literature, and discussion.
Co Facilitator Holding Space on the Page Chatham University Aug 2020 – March 2020
Created a writing space for students to collaborate on monthly celebrations of beliefs, culture, and identity.
Ice Cream Scooper/ Key Holder Casey’s Ice Cream and Candies May 2016 – 2020
Providing customer service, food service, and leadership among other employees.
Store Manager Bath and Body Works Aug 2021 – Feb 2025
Providing customer service, retail services, and leadership among store team.
Selling Development Representative RoadRunner Modern Waste and Recycling February 2025 – July 2025
Cold calling, booking meetings with potential prospects, and organization.
Customer Service Representative The Hartford Insurance Company August 2025 – September 2025
Receiving calls, answering insurance inquires, troubleshooting issues with insurance policy premiums.
***********@*****.***
1108 Oak Street
Connellsville, PA 15425
EDUCATION
Bachelor of Arts 2019 Point Park University
Earned degree in Creative Writing and English
Master of Fine Arts 2021 Chatham University
Earned degree in Creative Writing and a concentration in Pedagogy