IT Specialist seeking innovative opportunities
Resume:
Marcus Howard *** Overton Drive
Rocky Mount, NC *7804
************@*****.***
CAREER OBJECTIVE
As a graduate of North Carolina Wesleyan University with a degree in Computer Information Systems, my objective is to secure a position as an I.T. Specialist in a dynamic and innovative company. I aim to utilize my strong technical skills, creative problem-solving abilities, and passion to contribute to the success of the organization, while continuously learning and growing in my career. EXPERIENCE
OutlierAI
Rocky Mount, NC (Remote) - Data Analyst
August 2023 - Present
-Checked AI responses to make sure they were correct and easy to understand
-Trained the AI by giving clear feedback and examples
-Worked with a team to complete AI-related tasks and projects
-Noticed patterns and issues in data to help improve how the AI performs Community Development Center
Rocky Mount, NC - IT Specialist
August 2023 - September 2024
-Designed websites and logos
-Created papers, letters, drafts, etc.
-Helped with troubleshooting and hardware issues
-Installed and updated devices such as computers, telephones, and printers
-Installed Operating Systems and got computers running from scratch
-Showed others how to use things like Zoom, Gmail, Google, etc. CoolGeeks
Rocky Mount, NC - Intern
July 2023 - August 2023
-Designed and developed websites, flyers, cards, logos, and banners
-Installed operating systems and rebuilt databases on various pieces of technology
-Cleaned and ran various tests on equipment
-Set-up and assured equipment was up-to-date and working properly
-Took apart and reassembled electronics
EDUCATION
SKILLS
-Verbal/Written Communication
-Active Listening
-Presentation
-Ability to lead/manage teams
-Team player
-Adaptive
-Charismatic
-Excellent Memory/Recollection
AWARDS
-The National Society of
Leadership and Success
Certificate
-President’s Honor List
-BGA Elite Team Outstanding
Sportsmanship
-CompTIA+ certification
-Google Certifications
-Excel Certifications
SPECIAL SKILLS
-IT Support
-Programming Languages
-Web design
-Computer Science
-Graphic Design
-Basic Web-Development
-Basic Hardware Restoration
-Proficient in Microsoft
Proficient in Google
-IT Troubleshooting
North Carolina Wesleyan University
Rocky Mount, NC — Bachelor’s of Science
August 2021 - May 2023
-Enrolled in North Carolina Wesleyan University in 2021
-Focused primarily on Computer Information Systems (CIS) courses
-Picked up Psychology as a minor and tackled both CIS and PSY courses
-NCWU Graduate of 2023 in May
-Graduated with major in CIS and minor in PSY
Nash Community College
Rocky Mount, NC — Associate’s of Science
August 2016 - May 2021
-Enrolled in Nash Rocky Mount Early College High School in 2016
-Took high school classes and college courses simultaneously
-Handled general education and elective courses while enrolled in NRM-ECHS
-Graduated from NRM-ECHS with high school diploma and associate’s degree in science in 2021
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