Seasoned Operations Leader and Financial Executive

Michael Liley

Experienced business owner with **+ years in leading operations and managing finances. Track record of enhancing customer relations and streamlining business processes for increased revenue. Proficient in crafting effective marketing strategies and establishing robust partnerships with vendors and clients. Thrives in fast-paced settings, leveraging strategic insight and operational skills to achieve results.

Skills

Work History

Owner

Liley Family Enterprise, Marble Hill, MO March 2000 - August 2022 Oak Ridge, MO 63769

417-***-**** *******@*******.***

Management and leadership

Regulatory compliance

Administrative oversight

Business administration

Contract management

Staffing and hiring

Employee development

Human resource management

Sales leadership

Technical troubleshooting

Data management

Software installation

Network administration

Financial planning

Budget development

Sales management

Partnership negotiation

Client relationship building

Attention to detail

Strategic planning

Software Installation

Cultivated and strengthened client relationships, enhancing customer loyalty and retention. Spearheaded business operations, optimizing team performance through strategic hiring and comprehensive training programs.

Guaranteed business adherence to all regulatory requirements, mitigating risk and ensuring operational integrity.

Education

Mid-America College of Funeral Service at Jeffersonville, IN Associate of Science in Funeral Service and Mortuary Science May 1992 Safford Brown Business College at West County, Missouri Associate Degree in Business Management in Business Management with An Emphasis in Accounting May 1988

References

References available upon request.

Languages

Software

Directed financial strategy and budget allocation, securing the company's financial health and sustainability. Leveraged social media marketing to amplify brand presence and drive sales growth. Provided direction and guidance to employees.

Set pricing structures according to market analytics and emerging trends. Supervised performance of workers with goals of improving productivity, efficiency and cost savings. Developed strategic plans to increase profitability and efficiency. Created marketing campaigns to attract new customers. Reviewed legal documents related to business operations. Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.

Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.

Developed policies and procedures for the organization. Prepared weekly schedules to verify proper floor coverage within fiscal guidelines. Oversaw staff hiring, initiating new training and scheduled processes to streamline operations. Employed and managed vendors by negotiating deliverables, cost and expected quality. English

Microsoft Office CRM

Quickbooks

Contact this candidate