Administrative Professional with Secretarial Expertise
Resume:
PAMELA
MARTIN
************@*****.***
Pearland, Texas 77581
SKILLS
Word Processing
Problem-solving skills
Customer service focus
Listening Skills
EDUCATION
Barbara Jordan High School For Careers
Houston, Texas
High School Diploma
University of Houston – Downtown
Houston, Texas
Business
PROFESSIONAL SUMMARY
Self-motivated professional with extensive secretarial and administrative experience; well-developed written, oral, and interpersonal communication skills that encourage professional development. Strong organizational skills and detailed orientated. Ability to manage, develop, and contribute to multiple projects simultaneously while fostering cohesiveness in a diverse professional business environment.
WORK HISTORY
TARGET HOSPITILTY - Front Desk Administrator
Odessa, TX • 03/2023 – 10/2025
Accountable and responsible for maintaining a safety culture (following all SOP's, JSA's, policies and procedures) as set out by Target Hospitality
Greet all incoming guests and employees courteously and professionally
Check in arrivals utilizing designated systems
Accept payments and process transactions
Enter all registration information of guests, process reports, and work with computer programs to collect/record information
Perform all required filing and data entry as required by manager
Answer incoming calls in a friendly, pleasant manner
Receive, check, and re-direct all incoming faxes and electronic mail
Prepare correspondence for pick up – this to include, packages and mail per postal requirements
Exceed our guests needs by providing world-class customer service
Attend safety meetings and participate in Target Hospitality emergency response procedures
Additional duties may be assigned by supervisor or manager.
E-TEAM TEMPORARY - Claims Administrative Support
02/2022 - 02/2023
Verify disability claims processing from home
Update and correct claim information
Train employees as needed
Retrieve information and complied daily reports
ROBERT HALF TEMPORARY SERVICE - Administrative Support
01/2021 - 10/2021
Managed reception front desk
Processed payments, checks and mail
Tracked and restocked supplies
Verify work from home employees time.
ROBERT HALF TEMPORARY SERVICE - Grant Support
10/2020 - 12/2020
Processed grants for small businesses covid-19 relief
Contacted applicants to retrieve needed or missing information by home and/or email
Posted out-going checks.
TEXAS STATE ADULT CENTER - System Administrative Coordinator
11/2019 - 01/2020
Designed and implemented electronic staff and clients tracking file system
Provides administrative support and back up for Systems director as needed
Created user's manual for staff as well as trained 15 in house employees and 8 off site employees via video web
(This was a personal contract assignment)
UT MEDICAL SCHOOL - Fellowship Coordinator
04/2019 - 09/2019
Provided administrative oversight for residency and fellowship duties
Handled inquires, sorting correspondence, setting up electronic and paper files for new and existing residency
Assisted with resident's monthly schedules, travel arrangements, scheduling training and workshops
Verified credentials, notified of renewals and expired state
Gather information for departmental budgets, balanced monthly Fastcard.
TEXAS STATE ADULT CENTER - System Administrative Coordinator
04/2017 - 07/2018
Designed and implemented electronic staff and clients tracking file system
Provides administrative support and back up for Systems director as needed
Created user's manual for staff as well as trained 20 in house employees and 8 off site employees via video web
(This was a personal contract assignment)
BAYLOR COLLEGE OF MEDICINE - Sr. Administrative Secretary II
10/2011 - 02/2017
Provides administrative support and assistance to section head, section administrator, and physician faculty to establish and attain the college's goals and objectives
Responsible for compliance with local, state, and federal governmental authorities to issue and maintain physician faculty credentialing and licensing requirements
Travel and meeting coordination for section head and physician faculty
Accounts payable document processing via SAP and PeopleSoft, including payments to vendors and reimbursements to employees
Faculty and administrative staff time entry into SAP
Supervised and trained administrative staff
GME chair 2 included coordinating graduation and white coat ceremonies
Assists with projects as requested
Maintain department Fast card.
ARAMARK HEALHCARE - Sr. Administrative Assistant
10/2009 - 08/2011
Provided administrative support and assistance to department district director and two managers
Received and dispatched medical and AV equipment work orders to in-house and field 8-12 technicians
Travel and meeting coordination for director, managers and technicians
Processed personnel time & attendance data for management
Payroll data submission
Account supervision and reconciliation
Responsible for general office duties, including meeting coordination and correspondence preparation
Contributed to multiple projects simultaneously and assisted with projects as requested.
HARRIS COUNTY HOSPITAL DISTRICT - Administrative Assistant
08/2007 - 08/2009
Provided administrative support and assistance to site manager, supervisors, and technicians
Processed and coordinated work requests for onsite and offsite services
Managed data preparation for six to ten technicians
Vendor, technician and client liaison
Prepared vendor quotes and contracts
Processed personnel time & attendance data
Payroll data submission
Conference attendance to conduct office in-services on acquired knowledge
Assisted with projects as requested.
MD ANDERSON CANCER CENTER - Administrative Coordinator
09/2006 - 07/2007
Managed and maintained student records
Assisted with student enrollment and program completion
Processed training verifications
Travel and meeting coordination for faculty and students
Arranged professional development courses for faculty and students
Responsible for general office inventory and general office duties
Assisted with projects as requested.
CORE AREAS OF PERFORMANCE
Credentialing & Licenses Compliance
Applications: SAP, SRM, PeopleSoft, ISIS, Microsoft Suite
Accounts Payable Processing
Database, SharePoint, Graphics
Project Development & Management
Microsoft Office Suite
Grant & Contract Processing
Organizational Skills
Attendance Management
Claim Processing – Medical/Disability
Office Systems & Procedures/Various Office Equipment
Filing/Data Entry
Creative Functional Document Design
Travel and Event Planning
Exceptional Graphics Designing
Time Management /Systems
Event Planner & Coordinator
Schedule & Maintain Management Calendar
Vendor Management & Accounts
Customer Service
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