Youth Program Specialist and Residential Support Professional

Professional Experience

YOUTH SPECIALIST/TEACHER Aunt Martha’s Chicago, IL December 2019 – Present

• Performs a variety of assessments and observations to determine the areas in which the student may need extra or modified educational services. Assessment areas may include academic performance, behavior, social development, or physical health.

• Develops and implements annual Individualized Educational Program (IEP) plans for students to include present levels of educational performance, special education needs, instructional goals and objectives, and the special education and related services required to meet those goals.

• Coordinates with staff and administration to plan and execute an average of four monthly programs promoting critical thinking exercises, self-care seminars, and educational workshops.

• Schedules monthly team meetings and works cooperatively with child study team members and others in developing instructional goals and strategies.

• Supervised children in residence managing age-appropriate lesson plans for groups adhering to the school’s policies. RESIDENTIAL LIVING ASSISTANT Family Rescue Chicago, IL March 2017 – July 2021

• Occasionally responsible for answering crisis intervention line handling an upwards of 25-50 calls daily providing peer counseling, information, or referrals to callers on the agency’s 24-hour crisis lines in a non-judgmental manner.

• Handled approximately 3-5 inbound calls per day with ability to determine needs, assist clients with intake process and manage accordingly

• Coordinated with staff and administration to plan and execute an average of four monthly programs promoting critical thinking exercises, self-care seminars, and educational workshops.

• Scheduled weekly collaborative meetings and works cooperatively with te

• am members to facilitate daily activities for clients.

• Conducted nightly checks to ensure safety of residents while updating security logs to report back to senior staff. CHILD SUPPORT NON-COMPLIANCE Illinois Child Support Chicago, IL February 2003 – December 2015

• Initiated and prepared a high volume of confidential case documents for administrative and court proceedings.

• Ensured to all company policies and procedures while successfully executing enforced court orders resulting in 35%- 50% compliance rate.

• Maintained documents and client files in case management records system and performed administrative and secretarial support functions for entire department.

• Researched and processed compliance information for overall support of company mission. Education & Awards

TRUMAN COLLEGE 20’

Chicago, IL

Associates of Sciences Child Development

Additional Information

Technical Skills: Microsoft Office Suite, Case Management Software, Adobe Acrobat, Source checking, Scheduling Certifications: Domestic Violence Certificate, Food & Sanitation License (Chicago, IL) CANTRELL WALKER

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