Dedicated Remote Customer Service Professional with Cash Handling

Brian Gazzillo

Quartzsite, AZ ***** 442-***-**** *******@*****.***

SKILLS • Customer engagement

• Customer service

• Strong work ethic

• Patience and empathy

• Time management skills

• Cash handling

• Customer service excellence

• Money handling

• POS system operations

• Payment collection

• POS systems

• Staff training

• Attention to detail

PROFESSIONAL

SUMMARY

Dynamic professional with a proven track record at Shay Oil Co Inc, excelling in customer engagement and cash handling. Recognized for achieving 100% scores with mystery shoppers, I bring strong work ethic and exceptional service skills, complemented by experience in staff training and POS system operations to enhance operational efficiency and customer satisfaction. WORK HISTORY CASHIER 06/2022 to 05/2025

Shay Oil Co Inc,/chevron Franchise Quartzsite, AZ Assisted customers by answering questions and providing product information.

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• Worked flexible schedule and extra shifts to meet business needs.

• Built relationships with customers to encourage repeat business. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

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Ensured store cleanliness and organization to enhance shopping experience.

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• Checked in vendors recited orders

• General maintenance of store.

, Received all performance bonuses, scored 100% with mystery shopper twice,received all bonuses the company could offer cashier

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• handled all the night shift duties. end of day reports

• Barista duties

• Stocked cooler

• Maintained accurate cash drawer, ensuring all funds balanced at shift end. Assisted customers with inquiries, providing exceptional service and product knowledge.

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MAINTENANCE/LEAD GRILL COOK 03/2021 to 01/2022

ARRC Quartzsite, AZ

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Oversaw daily maintenance operations, ensuring equipment reliability and safety compliance.

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Developed and implemented preventive maintenance schedules to enhance operational efficiency.

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Trained and mentored junior staff on maintenance procedures and best practices.

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Conducted inspections to identify issues, facilitating timely repairs and minimizing downtime.

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MAINTENANCE SUPERVISOR 02/2019 to 02/2021

La Casa De Quartzsite/ Quartzsite Sr Living Quartzsite, AZ Supervised maintenance team, ensuring adherence to safety protocols and operational standards.

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Coordinated preventive maintenance schedules, enhancing equipment reliability and reducing downtime.

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Conducted inspections and assessments of facilities, identifying areas for improvement in operations.

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Trained new technicians on machinery operation and maintenance procedures, improving team efficiency.

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• Complete rehabilitation of Apartment for next tenant EDUCATION No Degree Business Administration And Management AIU University, Illinois City, IL

CERTIFICATIONS • Certified Propane dispenser

• Food handler safety card

• Safety in the workplace, EPA classes for hazardous spills/cleanups VOLUNTEER WORK Mentored junior volunteers, fostering skill development and team collaboration.

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Led community outreach initiatives to enhance volunteer engagement and participation.

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Developed resource materials to streamline volunteer activities and improve operational efficiency.

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• Assisted with special events and programs.

Collaborated with local organizations to expand service offerings and enhance community impact.

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Mentored new volunteers, fostering a supportive and inclusive team environment.

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Promoted environmental awareness with educational workshops and hands-on activities.

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Boosted fundraising efforts, securing valuable donations through targeted campaigns.

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Completed daily domestic tasks in shelters and group homes to assist people in need.

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Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.

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REFERENCES Kenny Carlton- Solar instillation on the energy fields. Worked for me on side jobs. known 7 years

17870 Pallowalla rd. Blythe, Ca 92225 760-***-**** Pam Fox- Retired. I worked on her trailer and did odd jobs for her. Known her for 9 years PO Box 1734 Quartzsite, AZ 85346 760-***-****

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